Grandwin2.com Experiences / Payouts

Hello, does anyone have experience with the online casino Grandwin2.com?

I deposited around 800 euros last week. I now have 53,000 euros...

But it doesn't look like I'll ever get this nice sum. I've had an outstanding payment of 2400 euros for 3 days. I've submitted all the documents for verification but nothing has happened, not even an answer by email. In the live chat they keep saying they're processing it.

Hi there,

I bet you're talking about this website:

(this link won't probably work for you because, beacuse due to German legislation, non-licensed casinos must be hidden to users.)

Anyway, despite the first look, I'd say three days are hardly enough time to be scared. What about the account verification, have you already passed it without an issues?

I think it's best to give it some time. To be completely honest with you, we at Casino Guru provide casinos with 14 full days to finalize the payment and send the money, so for now, I truly suggest waiting.

Let me know when something changes, please, and hold on.

Yes, the account verification was completed. Now they say they also need a notarized copy of my identity card. They have been canceling the payouts for more than a week. Sometimes they say there is a payout limit of 5000 euros per week. Then they say it is 500 per day and another time they say it is 20,000 per month... anyway, I don't think this casino will ever pay out but I'm staying persistent

When they are shifting constantly different information, I would not like it either. 

However, it is important to note that unless you go through the whole verification process you will probably not be allowed to withdraw and that is perhaps why there have been so many rejections for withdrawals so far. You say you still have to verify the card, so I would try to cooperate and see what the casino comes up with or if you get the money. 

Also, I saw that Tomas replied to your complaint so you can check it out and answer his questions. 

Just click here. ⬅️

Hopefully this will be resolved as soon as possible and you will finally be able to say that you got everything in your account. If you have something new, let me know.