Grand Mondial Casino - general discussion (page 2)

Hi I requested a withdrawal from my account on the 11th of February and this morning I was told that it has been approved and will be in my account today however it hasn't gone into my bank account and instead it was put back into my cash balance in the app why has this happened when I was told it was approved and will be released into my bank account today

Hi, I think that's a perfect question and an apt one. Did you ask the casino why this happened? They should be able to explain if they told you that the withdrawal was approved but the money didn't go to the bank account but to the player's account. Please try and let me know what they told you. 

Hello

Hey, do you have something to tell about this casino? 🙂

Dont play grand mondial in 2 years playing i get nothing even my progres in games was reset i now must play from begin. This site is theves 

I have absolutely no game progress here.

Hello, I think it would be good to explain the situation in a little more detail. What exactly do you mean by game progress?

You work your way up to Silver or Gold status, but if you don't play for a month, you lose that status and start again at Bronze. Even worse are the payouts: you wait two days, sometimes three. If you keep playing with that money during that time, you have no chance of winning anything. It doesn't matter if you have €1000 or €100; you'll lose. It's ridiculous when you have €1000 and keep playing for €1.50 to a maximum of €3.00, and, as I said, with a €1000 balance, you don't even win once.

Hello, thank you for sharing your experience. I can see why losing the status you’d worked your way up to felt disappointing. And waiting for a withdrawal, then losing the money while continuing to play, must have made the whole experience even more frustrating. I appreciate you explaining what happened and why it left you feeling this way.