Golden Lion Casino - general discussion

If you want to discuss anything related to Golden Lion Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi, a short story: I registered on this casino site, received 10 euros in bonus money, I wagered it and thus received it as real money. I won 130 euros. After KYC, I made a 10 euro deposit. After verification, I got an email saying I could withdraw the money. The next morning I started the withdrawal, and 30 minutes later my account was suspended and I was banned from the casino, citing a duplicate account. This has never happened in 2-3 years. The whole thing is ridiculous; let them be happy with that 10 euros.

Hello, so you’re saying you’ve never had any other accounts here, right? Let me ask you this: is it possible that someone in your household played at this casino with you and also used the bonus? Or did you play with someone else on the same Wi-Fi connection at this casino? That’s a pretty common reason why this kind of problem can arise.

If you answered "no" to everything, feel free to let me know and we’ll try to help you.