Malgos
7 hours ago
Thank you for sharing the screenshots. I can see that your situation looks different from the one described by ragner69. The fact that you can still view your old support messages does not by itself confirm what has happened to your account or balance, but it does show that the website is behaving inconsistently for different players.
Please keep these screenshots, together with the earlier messages from support and the casino's response on LCB.
You also do not need to wait for the website to become available again before submitting a complaint with us. Explain that you cannot currently access the casino properly and include all the evidence you already have. Our complaint team can then review the case and attempt to contact the casino.
