Have you tried the Spanish regulator, as we suggested via the complaint?
I'd say it's worth a try!
I'm sorry to hear that, I hope that you will both stay strong!
Still, you lost quite a huge sum of money, and contacting the regulator is free. Do what you feel is right.
🙏
Hello Tudo, just for your information, if you like to contact someone please use the reply button under the post on which you like to react. In case you don't do it, the recipient won't receive a notification and you probably don't get a feedback.

Nope! Because, even I would fight for €1 right now in the situation we are in and the one that is coming. All the best
I can't do anything and I've given all my deposits and they tell me I cheated, but when it's a lot of money they do whatever it takes to not pay you, but you spend a lot, which is what they want us to pay, but few prizes
Pay attention to me, claim them in responsible gambling in Spain, which is from the government and they will not give it to you at all, you just have to fill out a form. But it's a lot of money, I would claim it.
Good morning, I am a player from Peru, user Kamarok14. Last August 9, the GATE777 casino ACCEPTED MY WITHDRAWAL of 2000 soles in which they did the manual operation where I gave them my accounts, more than 10 days have passed and my money still has not arrived. They sent me an email that says that they have already deposited but I called my bank Banco del Crédito del Perú and it tells me that they did not make any deposit, I need them to solve the problem all my data is validated I hope you can support me
Good day!
Sadly I can't comprehend whether the issue is a missed deposit or delayed payment.
Can you advise, please?
One way or another I would ask the casino for a payment confirmation. 🤔
Can you try that?
They told me to review my case, since supposedly they already made the deposit on August 11 to an account that is not the one I submitted, it has already been a month and nothing, I hope you can answer me and I will tell you
Now I see!
Initially, the problem was caused by entering incorrect account information. It is a rather unusual situation, I would say, so I wanted to clarify this first. Speaking of which, the casino made that error, correct?
Don't worry, though; the complaint is open, and the Team will do their best to assist you; you just need to cooperate.
Click or tap this green link, please: https://es.casino.guru/gate-777-casino-el-retiro-del-jugador-se-ha-retrasado-2
Then proceed as advised:
Can you do that, please?
I wrote to this gate777 casino, they told me, Luna, that there is no such 35fs promotion, or any other, my response to this casino that was well evaluated by the guru, is that they do false advertising, which wastes time and players, Simply that, what they have is a serious casino, with reputable people.
Hi, are you referring to the bonus we have at the website - 35 FS for the game Aloha Christmas ? On our site it also says that the bonuses are not available for all countries. Did you write to support or live chat where the casino informed you that they no longer have this bonus ?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.