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Gamblestakes.com

5,174 views 18 replies |
2 years ago
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2 years ago

hello, I have a question about the site, why is it stopped?

Automatic translation:
Karadzhata
2 years ago

Hello,

are you asking about this casino?

Radka
2 years ago

Yes

Automatic translation:
Karadzhata
2 years ago

I just checked the website and it seems to be working for me. Do you have any issues with accessing the casino?

2 years ago

Yes sir file

Automatic translation:
Karadzhata
2 years ago

I even tried to use the Bulgarian VPN and the website still worked for me. Could please try another internet browser and then another device to access the website (let's say another computer, tablet or a phone)?

2 years ago

Send a picture of how you are logged into the site ?????

Automatic translation:
Karadzhata
2 years ago

Hello,

I have tried to register on this website. Confirmation email is neccesary to finish registration and I haven't received yet. Probably they have some internal bug/problem. Have you tried to write on their customer support? 🙂

Their support email: [email protected]. They promise a response within approximately 24 hours.


2 years ago

they told me that the site is under maintenance and it's been there for 2 months

Automatic translation:
Karadzhata
2 years ago

I also haven't received the confirmation email. That's strange. If they're closed, then we should definitely update this info on our website. I can see you already submitted the complaint, but you haven't replied to it for a week so the timer was extended for another week. Please make sure you'll reply to it otherwise the case will be rejected automatically.

2 years ago

answer

Automatic translation:
Karadzhata
2 years ago

That's good. Just try to stay in touch with the complaint, will you? 🙂

Let's hope the team will manage to get some result soon.🤞

2 years ago

I don't have a relationship with them yet

Automatic translation:
Karadzhata
2 years ago

I fear do not understand each other pretty well, at the moment. What concerns me most is that it seems very similar in the complaint thread.

Basically, in order to proceed we need you to respond to this:

"As the website works fine on my side, could you forward any relevant screenshots and try to clear cache & cookies? My email address is [email protected]. Was your account successfully verified in the past? Have you tried any other devices to access your account?"

Can you do that, please?

Click or tap this link to access your complaint immediately.


2 years ago

https://casinogurubg.com/gamblestakes-casino-izglezhda-uebsaytt-na-kazinoto-1


here is another case similar to mine

Automatic translation:
Karadzhata
2 years ago

That's great, but we need your cooperation mainly.

According to the update you made, seems like you have an access to your account again, is that correct?

We also need you to answer this one:

Has your account been successfully verified in the past?

Kindly reply to the complaint by using this link.

Thank you 🙂



2 years ago

I don't have these are old photos see the date

Automatic translation:
Karadzhata
2 years ago

Pardon me. I missed that.

Anyway, I fear you're still missing the most important part. We need you to answer our questions, can you do that, please? Check out the complaint and reply there, please. Click the green text, it will redirect you to the complaint. 🙏

2 years ago

I replied

Automatic translation:

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