Fortunica Casino - general discussion (page 2)

How can i get my funds back from fortunica casino they have it and keep telling financial team working on it its been 3 weeks??? I really n3es help to get it back.

Fortunica casino how can we get my funds back irs 3 weeks now hoe can we get it back financial team they keep say there working on it 3 weeks now i need help to recover it

I can see that you have already filed a complaint, and our team will review it as soon as possible. Then you will be informed about the next steps.

Pleasse let me know whst to do get my funds bsck from fortunica casino they lock my account i cant log on to ask for my funds the support staff sre just not helpful im not gettjng mail from them they gone slients. Not snswering my emails

I understand your frustration, of course. You just need to wait for the process of your complaint to move forward.

If we'll be able to contact the casino, hopefully we will help you.

Please stay patient.

Oksy i waited 3 weeks im lm trying to push it on therre end

Hey look i need your help they keep lying to me i cant do anything thry saiid to me 3 hours ago they are reviewing my payment. Just now i get s email saying specialists is try to located my psyment seriously i dont get these guys you should do somethinf or report so they cant hsve Licence full frusting eith these guys you grt a answer for me pleasee

As you can see, we're already working on your complaint. Please watch the timer on it. We have hundreds of complaints we have to deal with every day, and it is impossible to take care of one and only, unfortunately.

Plesse thank you they sent it to a block /lock account

so. How long more do I have to wait for them im asking for help eith these people there i provided proofbi even ask the bank to try ans recover they not send it

Unfortunately, I am unable to answer your question.

Our complaint team is trying to find out more.

Yeah they said we sent me 300 8 days ago still have not seen jt and they took 20% commission for no reason when my sccount block how can I wager jt... disgrace the way they work you mske profit

Is anything about the commission written in their terms, though? Have you checked that?

No they were meant to send it to my my bank account csuse they block my gaming account and they still didnt send me my 300 and 20 how csn I wager it if my acc block you tell me they sre dirty casino 300 dollars they said it sent to me and I have to locate it with there recepit I odnt know where they send my 300 and 20 dollars i still didnt receive it 2 weeks now for 20 dollars..... srsly shut thrm down they are ripping us off

Unfortunately, we have no power to shut them down, as you say, but I hope we'll be able to achieve something with your complaint, at least.

I am not sure if the casino will communicate with us, though.

Please try i xan give my log in details to you by email you talk to thrm for me?

Your complaint resolver will do everything possible; do not worry, just stay patient.

Its 8 week now hoe much longer do thry want

I never expected to take that money since so many people from different countries they are complaining,most than 6 months now probably more so should someone close this casino because they just hurt to many people

Hello, there are no deadlines for complaints; as long as the process needs to go on, it will. Hence, it is very much about patience and cooperation. I understand it's challenging; the timer should help you navigate, though.