After many complaints about manipulative players and no response via email from customer service as the casino doesn't have live chat, they have a stupid bot I asked more than 3 times for them to close my account permanently, which they won't do. The funny thing is that they don't even respond to the messages I send them. Also here you see that those who have evaluated them are fake
Have you noticed the review details?
NEGATIVES:
Limited responsible gaming options
Live chat support is not available 24/7
Not all of the terms and conditions are translated to the language option provided on the website
Relatively new casino, not yet proven by time
I'd say it fits. 🙁
Is your account still open? I can't figure out whether you managed to close it in the end.
Those "messages" means you sent emails right?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.