2 years ago
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I believe you need to ask the casino. We are a forum about casinos. Don't worry, it is quite a common mistake. 🙂
How about that - you'll ask the casino staff then share the news, ok?
Hello
Has anyone managed to make a good win at this casino?
So how has anyone managed to make any withdrawals?
I've been playing at this casino I've already made some deposits but I can't make any reasonable gains
In other casinos with the investment I made in this casino I would have already won something reasonable.
I think that the rtp of the slots does not correspond to the reality of the market
I've been trying to delete my acc for WEEKS and was able to continue paying in!!!
Dear xxx,
Thank you for reaching out to Flappy team.
Before we proceed with the account closure we would like to inform you that you still have available 2nd, 3rd, 4th and 5th deposit bonuses from Flappy welcome pack.
If you are not interested, please let us know and we will proceed with your request.
We remain at your disposal for any further questions or queries.
Kind regards,
Flappy team
I was able to CONTINUE DEPOSIT and want ALL deposits back!
Hey there.
It's good you managed to submit the complaint about this matter. At this moment, it waits to be reviewed by the specialist. I think you should get the first response within a couple of days.
Meanwhile, may I ask you how exactly did you ask for the account closure and where you sent your requests, please?
I'm convinced you'll be asked the same in the complaint too, so we can be one step ahead here on the forum.
It's just an idea, though.
It came in the mail today!
AMAZING that this is even allowed!
Dear xxx,
Thank you for reaching out Flappy team.
Your account has been closed.
The refund request has been reviewed and is being declined.
We remain at your disposal for any further questions or queries.
Kind regards,
Flappy team
Strangely this only happened after I created the entry here!
Told them will create a case here and @ ask.
May I repeat my question? It is super important to know how exactly you asked for the account closure and where you sent your requests.
I'll wait for your update.
You know I do not work for the casino - this is an independent forum hence I am keen to know further details simply because I can't get those by any other way.
I hope it explains my questions.
All good Radka 😉 Don't get angry
The casino sent me an email
Thank you for reaching out to the Flappy team.
Please note that your request is currently being reviewed and we will get back to you as soon as possible.
We are at your disposal for any further questions or concerns.
Best regards,
The Flappy Team
Dear all,
Thank you for all of the shared comments! Flappy team values the feedback provided and is always striving to deliver the best possible user experience.
We are monitoring closely all of the ongoing and are sorry to see that some players have not enjoyed their time on the platform.
Please, let us know if we can make things better, we are here to listen!
Kind regards,
Flappy team
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