EUWIN Casino - general discussion

If you want to discuss anything related to EUWIN Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I have issues with my account . I cant log in my acc . Still have money inside . I tried to contact all the customer service option but they block me after i tell my username . I didn’t expect euwin will do this to me . This make me crazy

Do you have any idea why this would happen, though? Is there any history to this? 🤔

I guess they dont want to pay me . I win big around rm300k . Day after when i tried to log in my acc already cant . I tried to contact customer service but they already block me . Shame on euwin .

In this case I hope that we'll be able to get in touch with the casino regarding your complaint and find out what is going on.

Before they blocked your access to the account, did you request a withdrawal?

Yeah . I hope you can help me with this . Really appreciate it . I did request a withdrawal day before and success only 50k because there is a limit for withdrawal per day . Day after i tried to log in again to withdraw money but my acc already vanish.

Hi romi . Any update regarding the issue ?

Alright, so the withdrawal triggered it, probably. 🤔

But you said that you have passed the verification. Was it at the beginning when you joined the casino, perhaps?

Now you need to wait until our complaint team comes back to your case, and you will get more information about what will be done next. Just mind the timer on your complaint, please.

Yes i think so . Yes i pass the verification it was at the beginning when i started to join casino . Sure romi i will wait thank you ! 🙏🏻

Great. Let's see how it all unfolds soon.

Hi Romi , Any update regarding my issue ? Its been a week since I submit a complain .

Please stay patient; your complaint resolver will get back to you as soon as possible. 🙏

No update on your side whatsoever?

Yes nothing on my side . They remain silent.