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Doubts vegascasino survey (page 2)

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8 months ago
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tomasmt102397
7 months ago

Of course, I understand this kind of view.

To be honest, I would see it the same like you. 2 weeks are too much even in my opinion. 🙂

So, may your experiences be better in other casinos.

Wish you luck. ☘️

7 months ago
ptus

Good morning, and once again someone is going to try their luck at casa vegascasino and in the meantime the soap opera begins, I have had a withdrawal pending for more than 3 working days and I am referring to a small amount of 182€ here I post the prints filefilefile

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tomasmt102397
7 months ago

Hi, again at this casino, yes? Well, as the live chat said, delays can happen, and given how long you waited last time, I would be prepared for that to happen again.

I certainly wouldn't be happy about it, but it could happen.

We'll need to give it some time, and if nothing happens, we'll try to be here for you. 

5 months ago
ptus

Good afternoon, there I went to try my luck at Vegascasino with a symbolic amount that earned me 100€ and once again the terrible service at the time of withdrawal and it has already exceeded 3 working days the withdrawal was requested on the 12/10 and we are already on the 16/10 and nothing here I expose the justifications of the same through chats and email filefilefilefile

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tomasmt102397
5 months ago

Hello,

did you catch Jaro's last response? I'd say it fits your further description. It appears you have the necessary experience, so I trust you understand that waiting is all you can do. Maybe you can later try a different casino; playing here might eventually end up the same.

5 months ago
ptus

Good morning, I'd like to inform you that I sent you an e-mail and in the meantime you've made the payment

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tomasmt102397
5 months ago

Hello, does this mean the casino has paid out the money?

I just want to make sure. I hope I got it right and you enjoy the money!

5 months ago
ptus

Good morning, once again I would like to express my displeasure with Vegasino I have 500€ to withdraw since October 27th and what they can report is that they have a very high demand for payments, it is rare that payments go smoothly without having to send emails and talk in the chat, however here is the print with the withdrawal.file

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tomasmt102397
5 months ago

Hello, I believe you already have that kind of experience, so, in my opinion, the situation remains the same, I fear. Thank you very much for mentioning that to others, of course. I'm hoping it doesn't take longer!



5 months ago
ptus

Good morning, yes the reason I come here is always the same but I think this time it's taking a bit longer however I've already sent an e-mail to support if I don't get a reply by then I'd like to proceed with a complaint

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5 months ago
ptus

Given the circumstances I have contacted Vegasino support and if there is no response from them I will use your portal to make a complaint about Vegasino.

file

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tomasmt102397
5 months ago

Hello, that makes sense.

Try what you can; if you need to complain, feel free to do so. Perhaps the casino will eventually work on the payouts when "enough" players complain.

I believe it is reasonable to assume that the complaint will remain passive until 14 full days have passed. Please, count on that.


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