1 year ago
If you want to discuss anything related to Ditobet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
The casino has received increasing numbers of bad reviews and complaints over the past few days and weeks.
The casino illegally confiscates winnings from players and freezes accounts. This is systematic crime.
Why does the casino still have a reputation of 8.1? This is deception and needs to be changed.
Das Casino hat in den letzten Tagen und Wochen vermehrt schlechte Bewertungen und Beschwerden bekommen.
Das Casino beschlagnahmt illegalerweise Gewinne von Spielern und sperrt die Konten. Das ist systematische Kriminalität.
Warum hat das Casino immernoch eine Reputation von 8,1? Das ist Täuschung und muss geändert werden.
Hello,
if we find that the casino is using any unfair practices - preferably by dealing with complaints, because the user rating score is kept separately from the casino's reputation, we will change the score accordingly.
I hope we will be able to help with your complaint, I'm just not sure, if your complaint is related to sports betting, please?
No, its not. My complaint contains also winnings from Live Casino. Of course I did also some bets but won also a high amount of money in Casino.
I mean you can not consider the user reviews separately.
When you have 8 negative 1 Star complaints with a total Rating of 2,1, you can not give the casino a reputation of 8,1. It makes no sense.
Its proven by many Reviews on trustpilot and as well as in your Platform that the casino confistcate winnings from many players.
This is crime.
Thank you for the confirmation. It's just that we do not deal with sports betting, so I want to make sure this is not the issue.
We also, and now I'm getting back to the ratings, do not incline to get into consideration anything that we can't evaluate with certainty. We are only interested in provable pieces of information - such as complaints submitted via our resolution center. I'm sure you can understand that user reviews are completely unprovable and hence kept separately. Though we understand that user reviews can be handy for several players so we try to keep some standards and approve only those that provide some value for example.
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