1 year ago
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i lost 2 deposit, casino support was very friendly 🙂 for 3 deposit i won and casino support stop work 🙂 I dont know what is status of my account, they dont response on message and waiting on chat about 10 hours xD according to players review i they will confiscate my money because i try to withdraw 🙂 What i should do in this case? 🙂 Withdraw is pending since 2 days and no contact with support since i try to withdraw money 🙂 i am login but tomorrow i dont know what will happen 🙂 Should i be afraid? Players review are really bad... and all expirence (real experience not casino guru stars and fake reviews) is not optimistic...
Hello Kiziorro1984, thank you for your post.
I invite you to share your username with me, and I will try to help you.
Dexterbet Team
Hey Daniel,
I hope you are doing well!
Can you please check what happens here, i never received any reply from kiziorro1984.
Best Regards,
Dexterbet Team
I dont need to answer to you... this is not complain... this is general discuss... Case is close over month ago... over month... 🙂 and you want the answer from me? 🙂 Yo answer to me after month!!! 🙂 Man... take a look in a mirror... or stop drunk 😉
Dear Krzysztof,
Your account has been flagged in our database by the risk and fraud prevention department due to suspicious activities.
The specific T&Cs the player is in breach of are listed below:
Arbitrage: Arbitrage betting is one of the widely spread unfair betting tactics. It refers to the situation, when the player places proportionate bets on opposing outcome of the same event in different bookmaking companies. By appropriate correlation between odds and placed amounts, certain amount of profit is ensured regardless of the outcome.
Termination of user account:
We reserve the right, at our discretion, to cancel your registration, withhold your account monies, suspend your account for a limited period of time, or close your account if:
You have taken advantage of, or are suspected of taking advantage of, a system error or game error to make financial gains or gain an unfair advantage (ARBITRAGE);
We have zero tolerance for inappropriate play and fraudulent activity. This includes, but is not limited to, cheating, game manipulation, attempting to defraud us or other users of the website, payment fraud, payment reversals, use of stolen credit cards, money laundering or other attempts to deposit funds obtained from ill-gotten means. We will withhold all payments to you where your involvement in any of the above acts or activities is suspected and we reserve the right to suspend or close your Account and bar you from further participation in the website.
Your wining will be fortified and your account deactivated permanently.
Thanks for understanding
Dexterbet
i have asperger syndrome... i never play arbitage bets 🙂 this is impossible in my case 😉 but all in all they pay my money... but still dont trust them 😉 Born with asperger syndrome (take a look on Rainman movie) is illegal 🙂 I know that because in every place where i am i am "the different one" maybe in heaven is place for my and for all of us <pray> have a good day and live @all!
Hello there.
Allow me to say this is the forum. There is no way to check what's happening unless the player submits a complaint. I'm not personally sure what exactly we should check anyway.
I'm sorry.
Kind note: use the reply button or quote to keep the conversation organized - thank you!
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