Dazard Casino - general discussion (page 2)

I as a player and like everyone want a ferry and correct casino, not manipulators who keep you like queens if you just deposit but a service that you can trust, a good contact when there is a complaint or problem where you can find a way to solve it . I pay for it too!

Allow me to say only the key points because I'm not going to repeat myself:

• To make sure you are blocked in the casino, reach out to the live chat and ask.
• Close your account by yourself to make sure it's closed in each casino.
• Verify your account otherwise, the casino could not be sure whether your account should be blocked or not - this is not.
• If you do not like the Dama NV company, come here and check each casino you like to play in to find out who the owner is.

I hope it will help you in the future.

Now to your deposit, what is the current situation, please?

For my deposit I requested a refund of the money I deposited from the bank and proof like all the information I have like messages from the support, they would take care of it, it's also my feeler from the casino because the also give wrong information, the only thing I want so that the case is shot is not to get a profit but my deposited amounts 🙂, and in the future I will really check more about a casino and read all the information first so that it does not reflect such cases happened!

I've been playing for three years and I've never done or experienced anything like this, but you learn from mistakes 🙂

I can understand why you want your deposit back.

From my side, I wanted you to get a better idea of how to be safer when requesting your account closure in the future.

Now, does the casino communicate with you at the moment, concerning the deposit? Is there any problem?

I'm honestly not sure whether you mentioned any related issue earlier before, so I'm asking again just to keep the track of the progress. 🙂

That is very true, but such learning can be quite stressful, I'd say.  🙂

OK, I'm staring to understand. So you played somewhere and closed your account for gambling problems. Then 5 months later, you played elsewhere, lost 5000 francs there and then you realised it's a sister casino of the one where you played before. Then suddenly, they informed you that you're not allowed to play there anymore, because you have gambling problems even though they let you lose 5000 francs there before. Is that correct?

That is completely correct, communication with the casino is not easy, but the casino wants to pay your money back, so of course you come up with various excuses, you know everything first Although the man has confirmed and wrote, I see a PG gaming problem and then confirmed that it is current for the whole platform as a gaming ban Casino is allowed to make mistakes but the players don't and that's the point that concerns me a lot, make up Before you pay for a product and are not satisfied with what you would do of course ask for the costs back, as I said it has never happened to me that is until such a point I have played in different casinos and they are really correct and also in bad which I have also found never against there.

Alright, I forwarded this communication to Nick, because I believe the info might be helpful for him since he's now dealing with your complaint. I'm not really sure how it's going to develop, but I tend to think now that it's pretty clear they shouldn't let you deposit if they knew you have gambling issues. It's kind of logical.

Thank you very much for being able to understand me at all, it's not just about gambling away money, it's about the platform! who say one thing and do another

You know I've been around for a few days

I really didn't think it would come to this, I'll just leave the case at my bank, I've sent all the evidence and they should see how it goes.

Hello,

I taught that your bank already investigated the possibilities, anyway, kindly let us know what options your bank suggests, it may be useful for other players in a similar situation too I think.

Yes, everything is checked first, it takes about 4 to a maximum of 8 weeks 🙂

Oh, well that's a quite long waiting time!🤨

In this case, I'm quite sure that our Complaint Team will be much quicker if the casino cooperates of course. One never knows.

I've only noticed one thing with online casinos, you can't get along, they always have good manipulative arguments

As I said, I have applied for a refund at my bank, so it will only be taken back what belongs to me, it is even usually written when the customer reports abuse, from the user profile, a refund without a bonus and additional profits is possible. but they do everything possible only that is the lost money do not apply for back, the support informed me that I have pg ban if that's his fault it's not my fault! And by 3 te times you would know who to let you deposit register who!

Dazard casino does not pay winnings 7 days have passed, they said that they allegedly transferred the winnings, but nothing. They wrote that it was necessary to reset the bank statement, although I had talked before, they said to wait and then they said that everyone paid again, it was a scam, I took a screenshot of everything and now I will write about them on all sites

I have all screenshots verification login and chat

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