Hello, I’d say I wouldn’t wait any longer. We give casinos 14 days, and they should be able to pay out the player by then. Especially if they keep giving you a different timeframe for when you’re supposed to receive the money.
So, do you think you’ll go ahead and file a complaint?
Yes please
In that case please use this link: https://casino.guru/complaints/create 👈
If anything seems unusual, please let me know. We will try to help out.
Hi Radka,
I does not recognise Da Vinci's gold when I try to submit the form.
Hey, no need to worry. Please take a look at the option "the casino is not in the list"; it's located right under the usual list. I'll wait here for an update on this, ok?
You are welcome. I know there are two casinos with almost exactly the same name; one is actually pretty bad, so I honestly wish you the best possible outcome.
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