Hello, I understand this is very frustrating, but the situation remains the same.
"Even if we send a note to Michal, it won't change what we both already told you.
You have to be patient; there is no other way around, I'm afraid.
Try to hold on."
Dear
Casino guru
Dafabet team without any reason closed my account and I am loss here 20 lakh so final I am decided I am playing here so final reopen my account otherwise dafabet team not reopen my account than give my all loss money 20 lakh final my decision 😡😡😡😡and your Michal sir not reply me so I am not happy final this case forward Curacao gaming authority and cyber crime police station 😡😡 dafabet company not good behaviour so all players alert here because without any reason closed my account
Dear Krishna7771,
let me repeat once more that the complaint serves a bit of a different purpose. You can see that in the case too:
"I would like to clarify once again that we do not have the authority to instruct Dafabet to reactivate your account. Decisions regarding account suspension or closure are made solely by the casino, in accordance with its internal policies and terms and conditions.
As explained in my previous messages, our role was to review the situation and ensure that all financial obligations toward you were fulfilled. This has been successfully completed. Dafabet operates as a private company and, under its terms and conditions, reserves the right to close accounts at its discretion once all financial obligations have been met, which is the case here. This approach is standard within the industry and is one we accept."
I understand it is not pleasant, so please feel free to ask the licensing authority for its standpoint, as suggested in the complaint.
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