2 years ago
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I'd say we both feel this is not precisely a warning at all.
So, let me ask you: What has happened to you?
Hello. Sorry you feel this way and after I have read the information in your complaint 👈, I can understand why. Our complaint team is actually waiting for your response, so could you provide more details or even updates, please? Just easily do it by using the link above 👆. Thank you for that in advance. So, do have any news regarding your deposit, was it resolved yet? Will wait for the update.
This casino is a scam, never play in it, your money will be stolen, enter 750USD, win 1616USD. First of all, they did not let me withdraw my money, no matter how much you try to verify the account, they never review the documents and your account will never be verified, leaving you unable to withdraw your money. After winning, they took away all my winnings and left me with a balance of 750usd, which was my income. and the money remained there, in the casino without being able to withdraw despite sending many documents which they do not read or review.
Hi, I see you are having a hard time with account verification and withdrawals at this casino.
As far as the documents are concerned, nothing has been done and they are still pending ? None have been rejected or accepted ? I would ask how long are you trying to verify, because we give casinos 14 days for this process, as it is important to check everything necessary.
Did you play with any bonus or not ?
Let me know and we will see if something can be done.
I stumbled upon them today by accident and they did not disappoint me to disappoint. For KYC for Lithuanians they accept only national ID card as a document. Talked to 3 goofs from support team and all of them tried to convince me that it's a mandatory to have it in my country🤦 they wouldn't acknowledge that passport is a superior document to some plastic piece that may have some importance locally rather than internationally, so needless to say there's no way for me to pass their KYC as I dont own an ID card and they wouldn't accept my passport nor driving licence and to top it all off at the end of chat they told me to not hesitate to reach out of I have any other questions... Like what questions I might still have, clearly if I would even succeed to make a deposit, there's no way I could withdraw any winnings, so most definitely Im taking my business somewhere else... They are crazy 🤣🤣🤣
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