Crowngreen Casino - general discussion

If you want to discuss anything related to Crowngreen Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

As I see some fellow Canadian players saying that their withdrawals are fast. Can you kindly let me know how long it approximately take?

Hello,

I believe you are referring to user reviews. Unfortunately, we have no way of notifying the review authors to contact us here, so we'll have to see who responds.

Feel free to update your own experience here, though. Hopefully it won't take long.

Thanks for getting back to me. As of now, they still didn’t reply to any of my emails or process my withdrawal but ironically, I post a mildly negative review somewhere, they reply to it almost right away.

Anytime!

What a turn of events. This could be a positive update; now that the casino is aware of your review, things may move in the right direction. At least I hope so.

now it’s 9 hours away from their maximum waiting for processing time (48 hours business days), I still haven’t received my withdrawal yet. I will update when I did. Their email replying team is a joke though. I asked them to close my account temporarily for 48 hours. 10 hours later, Bill from their support team reply merely to ask how long? I reply to confirm the duration, he then takes another 10 hours and told me that I should not do it. I will definitely not recommend this site to anyone

they sent the money exactly after 48 hours

From my perspective, the response about the temporary account closure is somewhat positive, though. I'm accustomed to hearing that such short time blocks are not usually possible across the casinos. However, I get it depends on the circumstances, of course.

From the operator's perspective, it is also normal that casinos try to change your decision by offering bonuses or other incentives. Yet, it may not be convenient for the player. Such a feeling also makes sense. Not everyone is ready to wait several days for the payout.

This is not bad, given the circumstances. The situation could have been more dire. I'm glad you have the money!

Hopefully you won't have to go through something similar in the future.

Yes, I see where you’re coming from now. But I have a really bad habit of canceling/reversing the withdrawals and ended up losing everything so it triggers my anxiety. Thank you for your consideration though. I’m still trying to get my account closing there, but looks like I have to wait a bit longer. Luckily, there’s an option for me to do that on their license provider website. I did it and hopefully they will close my account shortly

Hello, I see now.

I appreciate you clarifying this, because you are correct. I had not considered this, and now I have a better understanding.

I'm sorry for the delayed response, though. I somehow lost track of the forum.

May I ask whether the account has been closed by now? I wonder how long it takes for the licensor to process this.

No, they’re ignoring my email now. And no, my account still open. I deliberately open another one under my name to break their rule of having 2 accounts. They found out and closed my second one. They gave me bonus like 50 spins. Email me to come play and even CALLED my personal phone number at like 5am couple times all the way from the UK to ask me to deposit! I’m in Canada by the way.

Okay, I read the last post a couple times and it is all quite weird, no question about that.

Would you consider discussing this situation with my colleagues through the complaint? To be completely honest with you, creating the second account makes sense to me, but only under those circumstances; yet at the same time, it could be a complication for the mediators; however, since it is free of charge and we are talking about account closure, I guess you can think about it.

The issue lies in the complaint's focus on resolving matters, including the disputed amount. Given the circumstances, I just can't tell whether such a situation is suitable for the process as it stands.

I'd truly like to help, though.

I've been waiting 15 hours for my withdrawal, did they fulfill your promise? I received an email in Gmail saying my account is fully verified!

I registered at CROWN GREEN casino, and honestly, it's the worst casino I've ever seen when it comes to withdrawals. They ask for a million things to withdraw, and I don't understand why. They even ask for a Mercado Pago statement and screenshots in PDF format. I made the withdrawal, it's been 15 hours, and I haven't received anything. They deliberately leave the "REJECT WITHDRAWAL" button there so that players who can't control themselves will go back and lose everything. That's why they leave it there on purpose. If they pay me, I'll keep you updated; otherwise, I'm going to expose them and upload photos here!

Well, based on the safety index, I’d probably expect some issues, but let’s focus on the situation.

You say they asked you for some documents regarding Percado Pago, and in your next post you say you’re verified. So, were you able to get verified, or are they still asking for something from you? Because if something about payment method is not verified, then you’re not verified, and that’s why you’re not receiving the money.

So try to explain it to me.

There's another testimony now, and there are two of us who say they don't pay people from Argentina—I have proof!

Hi, I'm from Argentina and I didn't get paid. A friend and I were also scammed out of $400 each!

It would be great if you could answer my questions so we can move forward and see if we can help you in any way.