3 years ago
If you want to discuss anything related to Crazy Fortune Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello good night, I would like to know how I can get my winnings in this casino, they sent me this message, I sent an email to the address they gave me, no one else responds.
Casino Crazy Fortune's support doesn't answer me anymore either.
Fwd: [#322] Re: Fwd: [#154] Re: Fw: [#145] Re: Fwd: [#129] Re: Fwd: [#117] Re: Information
I sent the email to them but they don't respond
I felt the email to them but they don't respond
From: Crazy Fortune
Sent: Tuesday, August 10, 2021 4:05 AM
To: Amanda Solarizy
Subject: [#322] Re: Fwd: [#154] Re: Fw: [#145] Re: Fwd: [#129] Re: Fwd: [#117] Re: Information
##- Please type your reply above this line -##
Dan Aug 10, 07:04
hello,
Thank you for contacting Crazy Fortune Customer Service
We have changed platforms and here is the email address for the platform that has your winnings. Just give them our old URL and then they will pay your winnings.
certria@gaminglicences.com
https://www.crazyfortune.bet/
Regards,
Crazy Fortune Customer Service
www.crazyfortune.bet
Olá boa noite,eu gostaria de saber como faço para conseguir receber os meus ganhos nesse casino,eles me mandaram essa mensagem, enviei um e-mail para o endereço que eles me passaram,mais ninguém responde.
O suporte do Casino Crazy Fortune também não me responde mais.
Fwd: [#322] Re: Fwd: [#154] Re: Fw: [#145] Re: Fwd: [#129] Re: Fwd: [#117] Re: Informações
Enviei o e-mail para eles mais não respondem
I sent the email to them but they don't respond
De: Crazy Fortune <tickets@crazy-fortune.p.tawk.email>
Enviado: terça-feira, 10 de agosto de 2021 04:05
Para: Amanda Solarizy
Assunto: [#322] Re: Fwd: [#154] Re: Fw: [#145] Re: Fwd: [#129] Re: Fwd: [#117] Re: Informações
##- Please type your reply above this line -##
Dan Aug 10, 07:04
Hello,
Thank you for contacting Crazy Fortune Customer Service
We have changed platforms and here is the email address for the platform that has your winnings. Just give them our old URL and then they will pay your winnings.
certria@gaminglicences.com
https://www.crazyfortune.bet/
Regards,
Crazy Fortune Customer Service
www.crazyfortune.bet
Old one
https://www.crazyfortune.bet/
New
https://www.crazyfortunecasino.bet/
Antigo
https://www.crazyfortune.bet/
Novo
https://www.crazyfortunecasino.bet/
That was the response I got from the email address the Casino gave me.
Dear Madam:
The referred to website is unknown/unlicensed, as can be seen on their website. Please do not play if you do not trust!
Antillephone NV
Compliance & Licensing Department
Dispute Resolution 8048/JAZ
The Casino said that who should pay my winnings would be the old platform!
Essa foi a resposta que eu obtive do endereço de e-mail que o Casino me passou
Dear Madam:
The referred to website is unknown/unlicensed, as can be seen on their website. Please do not play if you do not trust!
Antillephone N.V.
Compliance & Licensing Department
Dispute Resolution 8048/JAZ
O Casino disse que quem deveria pagar meus ganhos seria a plataforma antiga!
This seems to be quite a complicated case, since it looks like you have an open dispute there according to the last email, even thought I believe you just want to get your winnings, nothing else. I really suggest you here to open a complaint on our website and let's see if our team can help.
Well, so it is not that you played casino games using real money in the Crazy Fortune Casino, am I correct?
Sadly, we only deal with online casinos and their casino games and I get the feeling that you're playing sort of a free collection game that promises a certain outcome.
If this is the case, I'm sorry we can't help you, and honestly, no one will give you money for playing free games from some app store, I'm quite sure of that. I have already tried a few, the point was that you "mine" crypto while clicking the symbols, allow me to say that the conversion rate for "payout" was insane in a bad way and the game asks for payment regularly so the rate and "income" would be enhanced...
I was never able to withdraw anything of course.
I didn't receive my last payment, to withdraw your winnings you will be required to make at least one deposit.
Meu último pagamento eu não recebi,para sacar seus ganhos você será obrigada a fazer ao menos um depósito.
I think it depends on the payment method. It is usually recommended to withdraw the money in the same way as it was deposited. Be sure to check out the user reviews on this casino, you might find what you're looking for there
I would like to say that if you think you can make a deposit here on our website, it won't work, because we are not a casino. How about asking the casino's support in the first place? This is exactly kind of an issue worth consulting. I would do that simply because it is the easiest way to get a straight answer. Don't you think?
Anyway, have you seen the safety index of this casino on our website ? It is quite low and the casino operates without a license, which would be a red flag for me personally! I also attach a link where you can see the index and decide whether you really want to deposit there: https://casino.guru/Crazy-Fortune-Casino-review#tab=js-tab-reputation
I hope my answer was useful and will help you in your decision making. Let us know whether you find this casino worth a try despite the index. 😊
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