2 years ago
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Hello, I received an offer of a no deposit bonus in my email, which I fulfilled the refill, they deducted me and there was a balance of 100 dollars left, but now I have continued playing, I have almost 600 dollars, I have tried to withdraw but it asks me for verification, I have already sent the support email Can you tell me if I will be able to withdraw all 600 or only 100? Remember that I have already met the rollover since before and I get that all those 600 is a withdrawable balance. I want to know if this bookmaker is effective and complies with what it offers. Help me, I only have one account here at this bookmaker.
Hola me llegó a mi correo una oferta de un bono sin depósito el cual cumplí el rellover me descontaron y quedaron 100 dólares de saldo pero ahora he seguido jugando tengo casi 600 dólares he tratado de retirar pero me pide verificación ya envié al correo electrónico de soporte me puedes decir si podré retirar todo los 600 o solo 100 ,recuerde que el rellover ya lo cumplí desde más antes y me sale que todo esos 600 es saldo retirable,quiero saber si son efectivos está casa de apuestas y cumple con lo que ofrece .Ayúdenme yo solo tengo una cuenta aquí en esta casa de apuestas .
Hello,
Sadly I'm quite sure you will be able to withdraw only $100. The bonus most probably ends by withdrawal not by fulfilling the wagering. Those bonuses usually contain info that if you are happy with the win, you can withdraw, otherwise, you continue to play for free.
Furthermore, we warn about the bonus issues associated with the RTG platform:
https://casino.guru/Cool-Cat-Casino-review
However, what you have described is quite normal for no deposit bonus for new players.
Hey. May I ask if you experienced some kind of issue with the withdrawal at this casino, perhaps?
If there is something we could help you with, don't hesitate to let us know.
In the meantime, have a look at these user reviews, and maybe you can get some more information regarding your question. They are not very positive, unfortunately.
We'll wait for your reply, and if needed, we will have a look into all this for you.
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