Nice of you, thank you.
So, if I understand correctly, only after a few successful withdrawals did they notice that you had entered the wrong date of birth. Right? Was it a big mistake, though, or just some number was changed there?
A very great casino, I can only recommend it. I had problems with the payout at first but the casino fixed it so I could pay out my winnings. Very great platform, lots of games, really fun, keep it up
Ein sehr tolles Casino kann ich nur empfehlen ich hatte zwar erst Probleme mit der Auszahlung die wurde aber vom Casino behoben somit konnte ich meinen Gewinn auszahlen sehr tolle Plattform viele Spiele macht echt Spaß weiter so
Hi there! A positive experience, that's cool. I just saw your user review and got it approved, so other users focusing on user feedback have the fresh "update".
If the profile details are correct, you live in Germany. If I may, I would like to learn more about the initial payout problem. As far as I believe, quite many payment providers are experiencing various issues in certain countries from time to time. Any relations with international transfers, perhaps?
I had problems because the casino only pays out with Skrill, which doesn't work for me. After contacting support, my money which was in euros was exchanged for Bitcoin so that I could pay out and the money was then available in my wallet on the same day.
Ich hatte Probleme da das Casino nur mit skrill auszahlt was bei mir nicht geht nach dem Kontakt mit dem Support wurde mein Geld was in Euro war in Bitcoin getauscht so das ich auszahlen konnte das Geld war dann auch auf meinem Wallet am gleichen Tag verfügbar
Truly sorry that it is out of our hands, as we don't handle sports betting issues.
Have you tried the websites recommended to you in your complaint?
I will post them again here, just in case. There are some more we know of now, so please let us know if you'll have any luck.🙏
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
I am not sure about them, but you can try whatever to get the help you need. Right?
no, now they've asked for another 15 days to do the KYC
nao, agora pediram mais 15 dias para fazer o KYC
Did they say up to 15 days, or they said that it'll take 15 days?🤔
Anyhow, I hope that you will be able to pass the verification as soon as possible and then withdraw your winnings.
Please keep us updated and let us know if, after the time frame stated, our complaints team needs to intervene.
I play at coins.game Casino theme is the same as any other top casino
1. Disadvantages Verification period 3-7 days 2 times
1st time is normal (KYC) like any other casino
2nd time withdrawal transaction 10K+ takes 3-7 days
2. Disadvantages Too many high-level players Example
2.1 Daily Tournament fierce battles player. 1-50 winners
Use too much Wager, such as the first 1-3 winners, the daily bet is more than 100K+, some days more than 1M+
2.2 Weekly tournament Wager is as high as 10M+, the chance for new players and general players to score is difficult, so the chance to win is low
2.3 Home games or original games The highest winning prize is very low, for example, when there is a highest winner, immediately, those prizes will be reduced.
Pros: Withdrawal 3-15 minutes
Daily tournaments
Daily Tournaments Very high prizes
Weekly tournaments Very high prizes $5K, $2.5K, $1K, etc.
Prizes are paid instantly, no conditions or withdrawal rules.
Hi again 🙂!
Thanks for quite an extensive summary. May I ask how long you have been playing at Coins.Game?
I saw that this casino's live chat support uses the auto-translate feature for some languages, how would you perhaps describe its capabilities or qualities? Do tell us if you can.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.