Coins.Game Casino - general discussion (page 5)

Thank you, yes, I sent them new information

Nice of you, thank you.

So, if I understand correctly, only after a few successful withdrawals did they notice that you had entered the wrong date of birth. Right? Was it a big mistake, though, or just some number was changed there?

A very great casino, I can only recommend it. I had problems with the payout at first but the casino fixed it so I could pay out my winnings. Very great platform, lots of games, really fun, keep it up

Hi there! A positive experience, that's cool. I just saw your user review and got it approved, so other users focusing on user feedback have the fresh "update".

If the profile details are correct, you live in Germany. If I may, I would like to learn more about the initial payout problem. As far as I believe, quite many payment providers are experiencing various issues in certain countries from time to time. Any relations with international transfers, perhaps?

I had problems because the casino only pays out with Skrill, which doesn't work for me. After contacting support, my money which was in euros was exchanged for Bitcoin so that I could pay out and the money was then available in my wallet on the same day.

That sounds pretty good. Do you usually go for crypto or not that much?

They stole my money. I did not play casino. I made bets. Who can help me ?

Truly sorry that it is out of our hands, as we don't handle sports betting issues.

Have you tried the websites recommended to you in your complaint?

I will post them again here, just in case. There are some more we know of now, so please let us know if you'll have any luck.🙏

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

what about askgamblers.com? I saw this company on your site

I am not sure about them, but you can try whatever to get the help you need. Right?

3 Days Checking KYC and so far I can't get my money out

Do you have any updates regarding the KYC for us, perhaps?

no, now they've asked for another 15 days to do the KYC

Did they say up to 15 days, or they said that it'll take 15 days?🤔

Anyhow, I hope that you will be able to pass the verification as soon as possible and then withdraw your winnings.

Please keep us updated and let us know if, after the time frame stated, our complaints team needs to intervene.