Chanz Casino - general discussion

If you want to discuss anything related to Chanz Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

this casino is not responsible. Does not follow the responsible gaming policy. I asked to close the game account permanently due to a game problem, but they still allow me to open a new game account.

As I can see in the complaint, you were able to open another account with exactly the same personal details.

Doesn't sound good, though I do not know further details.

Yes, Radka, you are absolutely right. Casino announced that they do not have a blocking system that could block new accounts, even if you open a new account with your personal information. This means that when a problem player closes his game account due to a game problem, he can open a new account with the same personal information and play at any time. I don't think it sounds responsible, I'm worried. Because now I know that there is one casino that allows problem players to play even if you request a ban. Not a good thing for a problem gambler who is trying to recover from this disease.

Well, once the casino deliberately admits no protection is available, no vulnerable player should play there, I'm afraid 😕

Hey dear members 🙂

How is your experience at this casino?

Best regards

I know you know that😁, but for others, I'd like to mention user reviews as a source of opinions:

https://casino.guru/user-reviews

Be well! ✨😉

It's a shame that it's no longer approved for Germany, it was the best casino I've ever played in.

There is nothing food about this casino.. Greddy as F***.. Remember when i lost 9500 euro in 5h there.. And they gave me a bonus 500euro and added a wagger on it 35x…

I'm sorry, do you think the casino is greedy because you deliberately chose to deposit such an amount? Or is it more about the bonus?

I'd say the choice is always yours. 🙂

Just my opinion though.

Thank u mummy. Indid not know the choise is mine, u think somone had a gun on my head and forced me to deposit? yes a casino is greddy when they treat highroller like this..

Exactly, son... 😁🙄

As I'm sure you already know - Casinos are designed to gain steady profits, but you're right, why would you take a bonus you actually found bad? See? Your choice again...

Do you know any other casinos more suitable for such a high roller like you?

maaan I would also like to have 9500 euro as a free money

No bro i was not asking about 9500 cashback.. lets say u where the manager of casino and u have a guy playing and depositing 9500 euro in 1 day.. Would u value this customer, and naybe add a bonus with 10x wagger, to keep this customer. I would defently do that.

Hello Mum❤️ yes now i an playing on some estonian casinos with a weekly cashback on 10% waggerfri. And yes i know casinos wont off corse make profit. But imo u dont make a player stay on your casino by putting that wagger on bonuses..

For sure yes🙂

Especially if he spends so much EVERY day. But it's crazy