Casombie Casino - general discussion

If you want to discuss anything related to Casombie Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

100 euros paid in…. When I played I wanted to know if it was a reputable casino and I asked for a payout to see if it works before I pay in higher amounts and win and then don't get paid out. I was assured that the payment will be processed within 3 days ... have been waiting for 1 week and always another excuse. Current excuses are alleged technical problems that, strangely enough, only exist when paying out, but deposits work as always. I will wait a while longer then consider further steps

Casombie is a new casino so it's hard to say whether they're good or back. Anyway, it's a good approach to try withdrawing lower amount just to see how it goes. Have you managed to verify your account in the casino?

A verification is not necessary because it was done at the beginning with the Schufa query. According to the employee's statement, the payment could therefore be made.

I have already made the 3 withdrawal request for 2 weeks, as they always wait 3-4 days and then get canceled for some strange reason. I know this from other dubious casinos, because with the method time is gained to persuade the player to continue gambling and lose everything. The reason was allegedly I had inserted spaces in the Iban, which is why the transfer could not be made.

I made extra scrrenshots to prove that there are no empty spots. So far it looks like a very dubious casino, as experience from the past shows, for example, that reputable casinos also transfer higher amounts within 24 hours. E.g. europacasino.

I will be patient a little longer and will report further. But I assume that it will be canceled again with any excuses.

Please, just make sure you won't lose the money you still have on the account. If you have proof that what they claim about the IBAN isn't right, then it's worth submitting a complaint as well.

Hi Mika,

did it ever work out for you?

I've been waiting for 2 weeks and always another excuse

Hi

What does an excuse mean?

I have made a withdrawal request 2x €500 for 4 days. I'm still waiting for the finance department to process it. I wrote an email to the support and it said it usually takes 3 working days. I didn't get anything regarding verification. Is one even necessary?

So according to internet reports, etc., the casombie site is reliable and recommended. I assume they will pay out but put it off for a long time in the hope that you cancel and continue playing. Unfortunately typical methods.

Do you have any news?

Regards

Always the same excuse. It is said that my IBAN contains spaces for the 3rd time, which is why it cannot be paid out. Ridiculous.

do you apply for the payout and then at some point you get a cancellation and this message?

After how many days does the excuse come? If you always wait 3 days then this.

I haven't had anything for almost a week now. The amounts are still there as a payment with the option "cancel".

The support said there are many withdrawals requested, it can sometimes take longer.

Hi

Did you get your money from casombie.

Yes exactly. You wait a week for them to tell you something didn't work and then you wait another week for it. I won't deposit another penny there and I don't understand how a casino like this can be promoted and presented as reputable

Yes, they are classified as serious on the Internet. Have you generally experienced good casinos with fast, uncomplicated payouts?

Yes what is your idea with casombie now.

If necessary, you have to call them or possibly a lawyer. It can't be that you win and they don't want to pay out.

They are based in Holland etc.

Shit internet reviews must have bought them all.

Hello, just a word of advice: We can't effectively change any casino's rating if all players with issues are just talking about it on the forum, but no complaint submitted 🙂

You can do so here: https://casino.guru/complaints/create

For reputable good casinos you usually have to verify yourself. I played at PlatinCasino for a long time. Stake is supposed to be the latest hit, a crypto casino with payouts in seconds.

I have filed a complaint here through Guru. Since the casino is listed here, they will help you there. I think they will pay off at some point.

Hi there ,

sorry for the late reply. So I got my money about 2 weeks later, must add that they are delaying it consciously or unconsciously. Since I already know other casinos, e.g. N1 casino which really pays out within 24 hours, I would avoid this casino. Casinos that do this are simply dubious and don't earn a cent. I also closed my account afterwards...a bit about the feedback above...it's true that after 3 days the payout was suddenly canceled because of spaces in the iban...this happened to me 3 times, whereupon I put pressure on it and one from the finance department Got a hint or instructions to do it as follows... with laptop... google chrome .. delete all cookies etc. and then it really worked. Of course, I can't judge whether that was really the case or whether it was deliberately used as an excuse. Ultimately, the process annoyed me so much that I'm no longer a customer of theirs and don't see a cent from me anymore. For the others, I can say have patience ... always hack and you get your money.

Have fun and success 😉

There really are enough reputable casinos on the market, which is why it is not worth bothering with such C…

I think if they claim it's all about the spaces in IBAN, you could ask for the withdrawal again, record your request to show what kind of IBAN you added into the form so you can use it as a proof later.

Okay, yes, I actually read good things on the internet, so I tried casombie. I will then also file a complaint here and wait until they pay out.

Hi

Thanks for your feedback. I'm glad it worked out and you got your money. A verification wasn't necessary either, was it? That's what the support wrote to me. I haven't received a cancellation or anything. Only the payment has not taken place for a week. I will be patient and write an email from time to time until they pay out. In itself, I find the casino quite good, only that it's always annoying, of course. I'm curious when the payout will come. I will tell you.

Hello, we will be waiting for the good news 🙂

Hello, just feel free to submit the complaint when you feel you need a helping hand.