CasinoVoila - general discussion

If you want to discuss anything related to CasinoVoila, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello, everyone,

has anyone had any experience at this casino for verification/payout purposes? My documents were checked after 2 days today and I then had to submit 2 more documents. I still have some money in the game account and requested a payout. Can anyone tell me how things went for them personally? Only saw one resolved complaint where a player appears to have received their €3,000. 🙂

Hello,

I'd say that you should focus on passing the KYC, it's the key to being able to withdraw successfully. Just cooperate and you should be fine.

Do you have any issues providing documents? I hope you don't 🙂

Hello,

the KYC were successfully checked and are now verified.

Now I'm waiting for the payouts.

Hello,

thank you for your update. Have the withdrawal's status changed, I wonder?

Not yet. The 2 working days are over tomorrow evening. If nothing changes by then, I will file a complaint.

UPDATE: The first withdrawal has reportedly been processed. Now I'm waiting for the money to arrive in my bank account. Due to the limit, it will take until mid-September for all payouts to be processed.

UPDATE2: The first payout has arrived in my bank account.

Congratulations!

I was hoping you would write 🙂.

I can see that we have info saying that those limits should be:

€5,000 per month

€2,000 per week

Is it correct, please?

So, I'm assuming that you won quite big - I'm happy for you 👍

That's right.

I won €8,000 and I have to pay out 4x €2,000.