4 months ago
Hello, if you aim to keep up with the conversation, please feel free to do so. No need to delete posts. 🙂
ReplyQuote0
Hello, if you aim to keep up with the conversation, please feel free to do so. No need to delete posts. 🙂
Well, you are. And this response is weird, to be honest. Thank you in any case.
I am submitting a complaint against Casinoly regarding unpaid winnings.
I deposited around 40,000 euros of my own money and played without any bonuses. After playing I won around 23,400 euros and the
I'm sorry to say that, but this is actually not a complaint request. In my view, you have already submitted the same problem. Do you remember, perhaps?
"The player from Hungary reported being defrauded by the casino and claimed to have evidence, including a video and a screenshot, regarding a loss of 40,000 euros. The Complaints Team reached out for additional information and extended the response time by 7 days. However, as the player did not respond to the inquiries, the complaint was rejected due to a lack of information for further investigation."
It was back in January 2025
As explained, we can't help you anymore. We can only address situations less than 6 months old. I'm sorry.
Yes, and I'm sorry to see such a sad ending. Investigating when the casino decides not to cooperate is difficult. 🙁
If I'm not mistaken here, it's, however, very rare for this casino... I really do not get it.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.