CasinOK Casino - general discussion

If you want to discuss anything related to CasinOK Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hmm, based on what I've checked and observed from complaint cases, when a player makes a deposit, their balance includes both the actual balance and the bonus, which is then converted into a bonus balance, right? For example, if you deposit $1000 USD and receive another $1000 USD as a bonus, this amount becomes $2000 in bonus funds and is subject to the casino's terms, which state the maximum withdrawal is 5 times the bonus. So, does that mean it's 5 times $2000 USD or 5 times $1000 USD? I'm quite confused.

Well, the best way to find out is to ask the casino support directly because it is never the same at each casino, actually.

Have you used this option and tried to find out more from them, perhaps?

Thank you, I have asked and received an answer already. However, their response contradicts what they wrote in their own terms and conditions (the wagering requirements apply to the total of the deposit and the bonus, but the maximum withdrawal condition does not). I have also left a review to warn future players. Thank you for your efforts.😊

Most of their games don't load on ANY VPN

Hey, did you check if it's even possible to use a VPN at this casino, or did you ask them if you can use one?

What games do you want to play that aren't available? 

They're a rip-off; they just want to keep your money. I made a deposit and went to place a sports bet, but it wouldn't let me. The bet slip said I had to bet on four options, not a normal single-selection bet. So I decided to play my balance at the casino. I won a little, then lost it. I decided to withdraw my remaining balance, considering I bet the entire deposit amount. I tried to withdraw, but they rejected it with excuses that they want me to bet on things that aren't even possible because the platform doesn't allow it due to its restrictions. They claim it's a system issue, and they don't solve anything else; you simply lose everything

May I ask if the reason is that you haven't wagered your deposited money, perhaps? That's why they don't allow you to withdraw it?

Or am I mistaken here?

Top casino fast withdraw top 1

fast redeem. Variety of games options. Fast and helpful customer services. Very friendly.

Great, could you tell us a little more, for example, what method you used to withdraw money, or what else you liked about the casino and where they might have gaps? 🙂

next scam casino used code won 800 euro then make withdraw and my account is reduceed to 0 dont play this shit how can you give away free codes and then after making a turnover and ordering a withdrawal, regulations 4 and 9 are covered?

Hi, that’s definitely not an experience any of us would want to go through. But the question is, why did the casino take all your money? Did you violate any rules? Right now, the most important thing is to get some clarification so we can figure out together if there’s any way we can help.

Very good crypto casino for me . Very fast withdraws within minutes you’ll have your money . Lots of originals of there own that I certainly enjoy and then all of the slots you can think of they got . Def would give it a try if I was you .

Thanks for the info. Do you think there’s anything the casino could improve on?🙂

hey guys, i have a problem with kyc,

i uploaded my id but they rejected and say its expired,

this is my official id i use in real life and also have successfully passed more than 100 kyc online,

what can i do

thanks.

ok support helped me

they accepted its valid id and my account is verified

Great, I’m glad you managed to resolve it with the casino before we needed to step in.

If you have any other updates or anything else you’d like to share about your experience, feel free to post it here. I think other players who are considering this casino, or already playing there, could also find that useful.🙂