2 years ago
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Hi ,
first of all I lost my deposit again somewhere 500 Rand . The staff is friendly .. bonus spins you almost never win . Plus the live roulette is low in winnings . Let’s see how long this is going to take . My account is fully verified.
but I really have the feeling the big talking in circles again . Also live chat is not always available so you need to call to a nummer in England I think … so for Al those call I even spent more then 500 Rand 😀… now it’s just a matter how long is it taking .
Hi, I believe it's worth to wait until the chat is available instead of calling abroad. The phone calls can be very costly, especially when you call from South Africa to Europe 😕
The only thing I feel I should add at the moment is that I wish you a more pleasant time while playing elsewhere.
🤞✨
We have no such information as of now.
Would it be possible for you to post the screenshot of the text in that email here?
Our data team will surely like to look at it.
Thanks Romi, so basically, I tried to deposit funds and there were no deposit options on the usual page, I started a live help chat where the reason was the casino closure by the end of the year, which prompted me to look at my mails😁.
Sad news indeed, as a South African player, I truly have had a wonderful experience with them. I was apprehensive when I started but I've always enjoyed the variety of games, been paid out timeously and the customer service has always been outstanding, thing's were going so well! Shocking indeed.
Here's a screenshot of the mail
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