Casino Orca - general discussion (page 3)

Hello, is it possible to describe what happened to you in this casino when you write some bad experiences? What specific action would you take when players contact you by email, do you have something concrete in mind? 🤔

CasinoGuru, could you please finally stop lying about licences of the casinos? This casino has a pending licence request, therefore they do not even have a licence...

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I got orca spins free 50 spin coupon and played the exact game that was assigned to that coupon. I played the 50 free spins all the way through. I took my winnings and tried out the other games. I played through their play through amount to withdraw and won $250.00. I withdrew the money and they approved the withdrawal. But I never received the money. I asked them about it, and they said I played games that wasn't allowed to be played. So my withdrawal was void.

Hi, if you’ve cleared the bonus and thus the free spins, wasn’t it mentioned somewhere that you have to withdraw the money first so the bonus no longer applies to your next game? This happens sometimes, and then you end up exactly in the situation you’re in.

I don’t think, however, that if you’ve cleared the bonus, restrictions should still apply to your next gaming session. I would definitely check, though, to see if you need to withdraw the money after the bonus so it isn’t still treated as bonus money.