Casino Orca - general discussion

If you want to discuss anything related to Casino Orca, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello Casino Guru!

I have a problem with the casino! My withdrawal from 11/1/24 has not been paid out! All I see in my status is that it is being processed. The 500 euros has not been transferred to my account. Chat has been saying for days that the amount has already been sent to my account, but that's a lie! As I said, all I see is that it is being processed and nothing else is being done! I also had it paid out via Inpay (an instance withdrawal method) and the money normally ends up in my bank account immediately if the withdrawal is really processed correctly! I have the same problem in another casino in this group! It was also a 500 withdrawal and the same issue there too! Winnings are not being paid out. But I am making a different complaint on the respective site!

my username: RMacheev

ps: casino Orca states in the general terms and conditions that they pay out within 24 hours but nothing has been done for 5 days! I've run out of patience and I'm asking you to help me!

Thanks

lg Roberr Macheev

Got the money! Lg

Hi, I read everything you wrote and I see that you managed to get the money. Did they also tell you what was behind the delay? What payment method did you use? It can sometimes take time if the casino happens to use a third party provider so that's why I'm asking. 🙂

If you read this Radka

This is EXACTLY the type of casino that I mentioned earlier in our discussions. Try the Playngo slots and look at the adressbar. Look at the numbers in the adress. These are not legit slots from the provider.

The rtp% has been removed where Playngo always put it and it cant be seen. They claim highest rtp% possible but that just aint real. I think its very dangerous what we are seeing, since this casino is so highly rated both here and on askgamblers.com, many must be fake reviews.

Im not writing this in anger, I won 400 euro earlier so im good, but these casinos need to be stopped. Im 100% sure these are not the real slots from Playngo. Somehow they are copied and mirrored to another site, like gamelauncher888.com.

Players be aware, we are being scammed big time!

I will be the first to write that this casino is a scam? I can't understand how it can be this highly rated?

Open any slot from Playngo, look at the address in the address bar (gamelauncher888.com) (eu3.777gameplay.com) etc.

This is not what the official address looks like if these slots were legit. Rtp % has been removed from "Game Rules" where it usually resides. The casino claims max rtp%, but it is quite clear even to a beginner that these are not high rtp slots. If you know your PlayNGo slots, you know that these are not legit.

Worrying to see such a high rating at this casino, the person who set it cannot have much knowledge of these slots and their manufacturers.

BEWARE OF THIS CASINO!

I believe the matter has been fully discussed already, but you are correct; a refresh won't hurt:

In short: Unless someone proves without any further doubt that the casino is somehow scamming players, we just can't take this as precise and true information.

The whole previous communication was about whether something like that is even achievable these days. I believe we reached the same opinion; mostly it is not. Thus, I'd say, we are getting at the beginning.

Has something changed, perhaps?

The source, meaning the server address or location providing the game to the casino, may not sound official enough to you, but it is not proof. Do you remember the part about game providers or even casinos avoiding restrictions for certain markets? May look like this, for example.

Yet the games may still be exactly the same - just the source could be "hidden" on purpose.

No thats not why. Why remove the rtp% under Game rules then? Its their on all legit casinos. Guys who reads this, try to play the Playngo and tell me those have 96.58% rtp. Because they dont. This is not a legit casino, and its time to stop defending scammers.

I have to agree with RayMan! If anyone knows about casinos in the versus odds group, it's me. I opened an account in each of their casinos and lost several thousand euros. It's a huge network and it's always the same casino, just with a different name. Even the chatbots are the same everywhere. All my accounts are now blocked and I've received every payout, but it's clear that this group isn't operating entirely legally. I've noticed several things over the years, but I don't want to go into them in detail because Casino Guru never publishes my reviews anyway! It seems that Casino Guru gets money from the casinos and that's why they rate them so highly. There are a lot of casinos here that have bad reviews where I've had the best experiences! So with that in mind: I've finished with both versus odds casinos and the credibility of Casino Guru! I wish you all the best 👍🏼😉

Unfortunately, you seem to be right. These dubious casinos usually pay out winnings, that's right, but you can certainly control your slots in a completely different way than if they were legit directly from Playngo, which means that they decide when and how much to pay out.

CasinoGuru? Where does your income come from?

Thank you for your kind wish. I hope it is obvious we respect that each player is welcome to have an opinion. We, for instance, also believe that transparency lies in the capability to prove our own words.

According to what has been said regarding these so-called fake slots, is there anyone who can provide direct proof, please? Because if not, what is left is just the teoretical debate we've been around for quite some time. If you do not respect that such opinions or theories are not enough to punish any casino, I believe Casino Guru is truly not the place for you.

I would love to know what you expect us to do in such a situation. What authority should we direct you to investigate your accusation? Are you aware of any? Sadly, sadly we are not.

I openly explained how very unclear I believe the business around casino games and their credibility is.

If you can change that, I would be amazed. We have no professional way to investigate slots like anyone else. This is how things are. Allthough it seems you, for some reason, prefer to take us responsible, it is your choice.

Take care.

CasinoGuru protects these casinos by rejecting reviews that point out obvious flaws in legitimacy. Obvious fraud sites with extremely low rtp and copied slots are given space and credibility.

If I may, next time you would like to ask a question, kidly use the reply button and separate the question specially meant for CG. Thank you in advance. I would certainly have missed that without the link you sent me per email. I do hope one answer will be enough.

The answers are here all the time anyway; nothing has changed aside from many other new projects and initiatives:

https://casino.guru/forum/competitions/closed-%e2%80%9cthe-best-casino%e2%80%9d-competition-for-iphone-13/37#post-32507

https://casino.guru/forum/complaints-discussion/issues-with-ruby-slots/4#post-96666

Hope you have a good one!

How shall we prove this more than by what has already been pointed out? Compare to playing at Casino Momang with full rtp. Put them side by side. Examine the differences. How the game is hosted from completely different addresses, the difference in winnings and dead spins, see how the games are interrupted and have to be reloaded all the time at these scam casinos. It is obvious, unfortunately.

Ok, this is something very concrete, which I have, by the way, already commented on because we're back at the beginning when we started with the other casino:

"I think you refer to the preset RTP values, which scale, and the casino may choose the concrete RTP value when procuring the game from the game provider. This is quite a common practice and the reason why we always say the player should be able to see the current RTP value available to him for each game."

In any case, I'm not here to oppose, but you left me little choice when you at least partially skipped what I have written so far as to call your anger toward Casino Guru for some reasons unknown to me. Even though I've been completely honest with the situation regarding the casino games in the other thread, you seem to be more and more dissatisfied. Well, we are too.

I'm not aware of any decent way to inspect casino slots in order to ensure their fairness. This is what RNG stands for. Until at least one game provider joins the forum to openly address all our concerns, we may just share our opinions.

This is how it is these days. If you come across anything official, especially in written form, I ask you politely to share it with the community.

I also think this whole situation can be compared to the attempt to reveal fake manipulative news, articles, blogs, and websites through the internet. Also lacking the ultimate responsible refereeing authority.

When you say it is time to stop defending scammers, I think the second part should go as "let's prove them scammers." This is when it ends almost everytime. 🙁

You have no idea how I wish to have the answers or insight on how the practice is working.

I don't need to give anyone any proof. The only thing I would have liked from you is that you publish every review that is written about a casino! That's called freedom of speech! But you've already rejected the 4th review and it's immediately clear why! Otherwise, why are you afraid of damaging the reputation of any casinos?? Unfortunately, you are not a reputable site for me and yes, this is not the right place for me. You can also block my account because I will definitely not look for a casino based on your review in the future! All the best

It is obvious for you, frankly. It is a collection of posts and words.

Normaly I would say capture the full gaming history of each game in question in both casinos and send it to us through the complaint. The problem is we have no official tool, software or even former game provider on our side to support our potential findings or to control the "results".

I understand all players need to feel someone there is capable of the investigation. We are not just convinced to be the ones. Go ask other sites about his issues. What will they suggest? Will they lower their ratings immediately or assemble the investigation of each slot?

I'm very convinced they would not. If they care for exact results through findings, for example. I'm asking these questions to demonstrate that we are in the very same positions as you.

Yes..and in this case they removed the rtp value completly. I have shared all the signs that points in the direction that this is not a honest casino. If you know these slots, you know.

I also had my review rejected at this casino, despite it being my honest experience. Same thing on "Bull 24 casino", they removed my review because they didn't think I could give a bad rating based only on the fact that it took 3 days for the casino to pay out (Which is way too long in 2024, we who players have higher requirements than that).

You know, the player's reviews, which are obviously exaggerating the facts, simply can't be accepted.

Do you honestly believe a casino has 0% RTP as you stated in the so-called reviews? If you care better to describe what is, in your opinion, wrong with each casino, such reviews would be accepted. No to mention, we tried many times to help you improve your expressions.

Do I have to say that so far you've submitted 14 only negative "review" mostly about each casino being a scam? It is sadly quite obvious that our general point of view is very specific. Not so objective, it seems; your posts have drawn the very same picture.

Even so, I'm sorry to see you go like this.