Cashboxcasino newcomer? (page 2)

Hello, initially it looked like the casino was going to get the starter rating, but now it seems that our colleague found a few problematic points and the future rating has lowered to red numbers. For this moment I would be reserved with any recommendations regarding this casino. The review process has not, however, finished yet.

The withdrawal I made over 2 weeks ago has not progressed, and the casino does not answer processing/withdrawal questions. The site promises withdrawals within 24-48 hours, when you make a withdrawal, the chatbot reports 7-21 days, when it is full, the chatbot reports 7-21 business days.... that is almost 5 weeks. The site works well and there are lots of bonuses etc. If the withdrawals worked, then it would be an above average casino. 2 weeks to process a withdrawal is unreasonable, let alone 4-5 weeks.... if that 🤔

I understand your point; let us observe the nature of the review to determine its overall quality. Would you be willing to complain if the situation took a drastic turn? Just in case the matter could use a deeper look.

I also believe that several weeks is enough time to resolve almost any problem.

Did you solve it? I've been waiting for a withdrawal for 18 months.

My withdrawal is still in "in progress" status.

You've been waiting for 18 months......has the casino not reacted at all, do they answer emails? The chat is run by a bot so automated responses have no value....I asked the bot...."is cashbox a scam"....the answer...."I understand you'd like to know that."

Hello, it is truly a shame that you come to complain after such a long time. May I know what caused this delay? I'm asking because it may pose a problem when it comes to the complaint request. Additionally, this delay may limit the potential consequences for the casino.

My apologies for being that straightforward; I aim to spare you possible troubles. Koppari made a good point, though.

Has cashbox responded to your withdrawal payment? Have you received your money?

Have you received your money from cashbox casino?

No..

Beware of this casino. I've been waiting for my withdrawal for over three weeks and keep getting told in the chat that it "still needs to be reviewed." I won't be depositing another cent here.

Hello, thanks for the fair warning, let me add mine: this casino, based on the first check, is not safe.

The review, however, is not yet visible. 🙁 Please do not play there.

Radka, can the guru find out if cashbox, pandazino, mrthrills, jokersace and others are from the same company's casino?

Well, If we could get such information, we would list the casinos as related. When we are unsure or cannot find a direct connection, however, we usually list casinos as unrelated.

The owners go as follows:

Cashbox LTD

Panda Zino LTD

Mr. Thrills LTD - fake license

Joker's Ace LTD

I believe the operator's point is to keep those brands separated; however, all of those already have terrible scores.

Same here, over 5 weeks "in progress". The chatbot replies every time...."checks are done for your safety, your money is safe, cashbox is not a fraud...etc". What can a scammer do to a casino?

Has your withdrawal progressed...my withdrawal has been in "in progress" status for over 4 weeks and the chatbot assures me that "your money is safe"....😂

You should file a complaint here so Casino Guru can help you. I did the same, and they're currently working on my withdrawal. They can then put pressure on the casino because they have a bad rating and aren't getting any new customers.

I couldn't find any complaints about cashbox casino on the guru's site. And the guru's review of cashbox hasn't been published yet.

Hello Koppari,

I just want to say you do not have to wait for my colleagues to upload the casino review. A complaint can be submitted even if the casino is not on the list. Check the form, please.

The option is right under the list roll. Let me know whether it helped.

I, however, have to say that its current working SI is very bad. 🙁

Let's see how the situation progresses. Cashbox Casino has no customer service, and you can't contact them by email. The chat works as a digital assistant and is of no help in any matters. A withdrawal request of a few thousand euros has been "processed" for 5 weeks.....

It sounds quite dire, but I would still try the complaint straight away. Since you have been waiting for so long, I believe that in this case a complaint can easily start with an effort to contact the casino. Then we would see who actually "works" there.