Borengo Casino - general discussion

If you want to discuss anything related to Borengo Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Maximum payouts from bonus money allegedly 100euro real kidding if I deposit 50euro with 150 games and can withdraw a maximum of 100 why should I use a bonus then

In order to meet the wagering requirement, the cash bonus must be wagered a certain number of times.

The cash bonus is the deposit amount plus the bonus amount received:

The general wagering requirements for no deposit bonus, cashback, free spins or other special promotions

is x75. If the wagering requirement is not x75, this will be described in the respective bonus campaign.

The maximum payout for no deposit bonuses is € 100. This rule applies to all players from Germany, Switzerland, Austria, Finland, Norway and Sweden. For other countries the price is 50 €.

Example: You receive a free bonus of € 10. From this amount you will receive a profit of € 120 after fulfilling the bonus conditions (e.g. bonus must be converted x times). A maximum of € 100 can be withdrawn as real money. The remaining balance that exceeds the maximum withdrawal amount of € 100 will be canceled in this case. Attention: After converting bonus money into real money, the maximum payout amount of the winnings from these real money is also € 100. This means that all funds that have been generated once with the use of bonus funds can be paid out once up to a maximum of € 100.

If the wagering request is not redeemed after 14 days, the bonus funds and the associated funds will be considered as

declared invalid.

Sure, it doesn't make any sense to deposit your own money when the max. winnings are so low. On the other hand, casinos apply this max. winnings limit on bonuses very often. It's only up to you if you consider the bonus as a good one and take it or not. Anyway, reading the bonus terms and conditions is a great start so nothing will surprise you later on. Now you know what the conditions are and you can decide with a clear mind 🙂

Pleas switch from max cashout unlimited to max cashout 100€

Hello Daniel777.

The rule you are mentioning applies to no deposit bonuses. In our review of the Borengo Casino, you can only find deposit bonuses. Do you have any experience when the casino limited your cash-out from deposit promotion?

In the live support I was told that the maximum payout from bonuses of any kind is limited to € 100

Casino do not answer any emails, i have sent the first 3 days ago and last one early morning today and no respons. Chatsupport Aleksandro was really rude and said it is not possible to set any responsible gaming limits in account. Two days later another support say it is possible. They delay payouts. Chat say 2-3 buisnessdays but now 5 days and withdrawel is still pending (350euro)

Everything felt very bad from the beginning with this casino.

Same owner to Jokerino.com with very bad reputation

Is it really like that? Then I'll probably never see my money again 🤮

Thanks for sharing your experience with the casino, even though it's a negative one. Let us know if you receive the withdrawal.

Yesterday I wrote to Jokerino or I unsubscribed from Jokerino's newsletter and was then asked for a reason for my cancellation! Then I told them that I don't want to have anything to do with fraudulent organizations and that Borengo, which is a subsidiary of Jokerino, has embezzled my profit and because of this I will never pay them again!

I don't know whether it really has anything to do with my complaint or message or whether the request from Casino Guru to comment on the casino was the reason. In any case, I received an answer from the borengo casino this morning that was mine Money is still being transferred today and it was actually received today !!

So please guys ... stay tuned and don't give up claiming your winnings !!! It is your rightful gain and is yours!

pure fraud …… everyone is right …… you can delete my account if an independent auditor like you is awarded 7.3 points… ..Weltbet you made the mistake yourself …… you have to start at the bottom because the casino does not have to increase its rating your……

I have reached them myself, and the support informed me that there should be no maximum payout limit for deposit bonuses (just for the no deposit ones). Do you have a different experience? Did they limit your withdrawal from deposit bonus?

We also gave them a label "fresh casino". It means we didn't find anything that would be wrong about them, but we have only limited information and there are no available reviews from players. If players start submitting justified complaints against the casino, the rating will drop pretty quickly.

Short question, what happens if the casino doesn't respond to my complaint? Warm greetings

Hi . Have you got your winnings yet?

Hello, No winnings recieved and no answer on my emails either. Really bad!

Have you tried this with a complaint? It seems that problems have already been resolved

Yes I have an open complaint. Lets see.... Thank you

If we get enough evidence from the player and the casino doesn't reply, then the case is closed as unresolved and the case damages the casino's rating and reputation on our website.

Unfortunately we can't force casinos to pay, but we can still warn others and reduce their rating.