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Borengo Casino review

Casino closed

Borengo Casino has been closed and no longer operates.

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ProMedia N.V.
2021
< $1,000,000
No license
OverviewUser reviews9Safety Index explainedDiscussion39

Casino closed

Borengo Casino has been closed and no longer operates.

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Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Borengo Casino Review

This review examines Borengo Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Borengo Casino scored Low Safety Index of 4.8, implying a deficiency in fairness and safety as per our evaluation standards. Take a look at our full Borengo Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Fairness and safety of Borengo Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Borengo Casino review, we carefully went through and inspected the Terms and Conditions of Borengo Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Based upon our estimates and collected information, we consider Borengo Casino one of smaller online casinos . This casino has a very high value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we know, no relevant casino blacklists include Borengo Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in Borengo Casino having a Safety Index of 4.8, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.

Borengo Casino Terms and Conditions

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Borengo Casino during our review.

Player complaints about Borengo Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 752 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Borengo Casino user feedback and reviews

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

The user satisfaction feedback of Borengo Casino shared by 9 users has resulted in a Mixed User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Borengo Casino company data and licenses

Borengo Casino is owned by ProMedia N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

As far as we know, Borengo Casino does not have a gambling license.

Win and withdrawal limits, payment options

Borengo Casino accepts deposits via 10 payment methods. This includes: PaysafeCard, Mastercard, VISA, eps-Überweisung, QIWI Кошелек, WebMoney, Multibanco, Neosurf, Bancontact, Klarna.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 5,000 per week
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Borengo Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
German Yes Yes Yes
Finnish Yes No No
Swedish Yes No No
Italian Yes No No
Norwegian Yes No No

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Borengo Casino, account management, withdrawal process, etc. We would say Borengo Casino has an average customer support based on the responses we have received during our testing.

Borengo Casino slots and casino games

Borengo Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Games from 36 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Rabcat, Booming Games, Tom Horn, Iron Dog Studio, Betgames, Felt Gaming, Fugaso, Betixon, Gamomat, OneTouch, Foxium, Mascot Gaming, Vivo Gaming.

Borengo Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 4 bonuses from Borengo Casino in our database, including:

  • 200% up to €100 and 50 extra spins
  • 100% up to €100 and 50 extra spins
  • 50% up to €50
  • 100% up to €150

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
No live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

us
English website
All languages (9)
us
English customer support
All languages (2)
us
English live chat
All languages (2)

Game providers

Show all (36)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Yggdrasil Gaming

Positives

  • Good selection of game providers
  • Live dealer games are available

Negatives

  • Not all game providers are available for all countries
  • Only one currency is accepted
User reviews (9)

User reviews of Borengo Casino

This is a place to share experience with Borengo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 years ago
As an relatively new casino, I can say that I am pretty much impressed by what the site offers for its players like me. It is exciting indeed but I think it can be made better since their game selection is already great. I think it will be nice if they can consider adding more payment methods on their roster. that will be a major step up on their approach to their site. I'll like that and I'm pretty sure other players will like that too.
• 4 years ago
Not 5 stars because the payout takes a long time, but otherwise this is the only casino where you can really win. Won a total of 10,000.
  • Good games
  • Great chances of winning
  • Payout takes a little longer than with other providers
• 4 years ago
Definitely don't play there, just rip off this casino!

no answer no support no payout just nothing!
  • nothing
  • absolutely nothing
  • everything negative that you can only think up
• 4 years ago
Very bad casino. Please do not play there, do not pay out winnings and never register. Any attempt at contact has failed! Absolutely dubious! If you still have problems, please complain!
  • There is nothing positive about it
  • does not pay out winnings
  • Doesn't reply to emails
  • Support very bad
• 4 years ago
Do not answer any email. Support Aleksandro very rude and not helpful. Delay payouts
  • Games
  • Site
  • Support not so helpful
  • Do not answer email
  • Delay payouts
• 4 years ago
Does not pay out winnings. Support does not answer! Live Chat writes they are only there for technical support
  • Does not pay out winnings
  • You don't get an answer
• 4 years ago
Actually all games but a maximum payout of 100 € with a bonus is a rip off
  • Game selection
• 4 years ago
S **** ß Casino does not pay out the winnings and deducts the same from all users when it comes to the payout. The support on the side says every time he cannot access the payouts and you should contact a specific email. But with this you don't get an answer back.
  • Doesn't pay out.
• 4 years ago
Absolute sauladen!

Even though I have been successfully verified and EVEN received an email confirming the withdrawal on September 15th, they do not pay out my winnings! To this day I have not received any money in my account! If you contact the support and ASK for help, it says you are not responsible for the technology and for disbursement matters!
In the meantime, I am even being approached stupidly by the support staff and am told not to annoy them!
More like a scam casino!
  • Don't know what else I should find positive about it?
  • Doesn't pay out winnings, no helpful support
Safety Index explained

Safety Index of Borengo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Borengo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.8/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Other factors

  • Operates without a license

Complaints about Borengo Casino and related casinos

(19)
19All0Opened6Unresolved13Resolved0Rejected

Complaints directly about Borengo Casino

Show more complaints (+9)
Discussion

Borengo Casino discussion

Discuss anything related to Borengo Casino with other players, share your opinion, or get answers to your questions.

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