HomeOnline casinosBorengo Casino Review

Borengo Casino Review

avatarMichal K.
Last updated 03/2022
Safety Index
4.8
User feedbackMixed
9 reviews
avatarMichal K.
Last updated 03/2022

Casino closed

Borengo Casino has been closed and no longer operates.

Accepts players from Ohio
Best casinos available in US-OH
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Pros and cons

  • Good selection of game providers
  • Live dealer games are available
  • Not all game providers are available for all countries
  • Only one currency is accepted

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 10 Not Available: 5

Transaction limits

Withdrawal limits
€20,000
 per month
€5,000
 per week
€1,000
 per day
Win limits
Unknown

Language options

Website
Available in 9 languages
EnglishGermanItalianRussianSpanish 4 more
Live chat
Available in 2 languages
EnglishGerman
Customer support:
Available in 2 languages
EnglishGerman

Borengo Casino Review

Our independent casino review team has taken a detailed look at Borengo Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In our review, Borengo Casino showed gaps in key areas. This led to a Low Safety Index of 4.8. Continue reading our Borengo Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Borengo Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Borengo Casino review, we carefully went through and inspected the Terms and Conditions of Borengo Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Based upon our estimates and collected information, we consider Borengo Casino one of smaller online casinos . This casino has a very high value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we know, no relevant casino blacklists include Borengo Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in Borengo Casino having a Safety Index of 4.8, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.

Borengo Casino Terms and Conditions

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Borengo Casino during our review.

Player complaints about Borengo Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 752 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Borengo Casino user feedback and reviews

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

The user satisfaction feedback of Borengo Casino shared by 9 users has resulted in a Mixed User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Borengo Casino company data and licenses

Borengo Casino is owned by ProMedia N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

As far as we know, Borengo Casino does not have a gambling license.

Win and withdrawal limits, payment options

Borengo Casino accepts deposits via 10 payment methods. This includes: PaysafeCard, Mastercard, VISA, eps-Überweisung, QIWI Кошелек, WebMoney, Multibanco, Neosurf, Bancontact, Klarna.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 5,000 per week
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Borengo Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
German Yes Yes Yes
Finnish Yes No No
Swedish Yes No No
Italian Yes No No
Norwegian Yes No No

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Borengo Casino, account management, withdrawal process, etc. We would say Borengo Casino has an average customer support based on the responses we have received during our testing.

Borengo Casino slots and casino games

Borengo Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Games from 36 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Rabcat, Booming Games, Tom Horn, Iron Dog Studio, Betgames, Felt Gaming, Fugaso, Betixon, Gamomat, OneTouch, Foxium, Mascot Gaming, Vivo Gaming.

Borengo Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 4 bonuses from Borengo Casino in our database, including:

  • 200% up to €100 and 50 extra spins
  • 100% up to €100 and 50 extra spins
  • 50% up to €50
  • 100% up to €150

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner ProMedia N.V.
  • Established 2021
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Borengo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very bad
Total complaints: 19
Last updatedLast updated
  • Opened 0
  • Unresolved 6
  • Resolved 13
  • Rejected 0
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Operates without a license

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Important
    Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

    User reviews of Borengo Casino

    This is a place to share experience with Borengo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Mixed

    Rated by 9 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 4 years ago
    As an relatively new casino, I can say that I am pretty much impressed by what the site offers for its players like me. It is exciting indeed but I think it can be made better since their game selection is already great. I think it will be nice if they can consider adding more payment methods on their roster. that will be a major step up on their approach to their site. I'll like that and I'm pretty sure other players will like that too.
    • 4 years ago
    Not 5 stars because the payout takes a long time, but otherwise this is the only casino where you can really win. Won a total of 10,000.
    • Good games
    • Great chances of winning
    • Payout takes a little longer than with other providers
    • 4 years ago
    Definitely don't play there, just rip off this casino!

    no answer no support no payout just nothing!
    • nothing
    • absolutely nothing
    • everything negative that you can only think up
    • 4 years ago
    Very bad casino. Please do not play there, do not pay out winnings and never register. Any attempt at contact has failed! Absolutely dubious! If you still have problems, please complain!
    • There is nothing positive about it
    • does not pay out winnings
    • Doesn't reply to emails
    • Support very bad
    • 4 years ago
    Do not answer any email. Support Aleksandro very rude and not helpful. Delay payouts
    • Games
    • Site
    • Support not so helpful
    • Do not answer email
    • Delay payouts
    • 4 years ago
    Does not pay out winnings. Support does not answer! Live Chat writes they are only there for technical support
    • Does not pay out winnings
    • You don't get an answer
    • 4 years ago
    Actually all games but a maximum payout of 100 € with a bonus is a rip off
    • Game selection
    • 4 years ago
    S **** ß Casino does not pay out the winnings and deducts the same from all users when it comes to the payout. The support on the side says every time he cannot access the payouts and you should contact a specific email. But with this you don't get an answer back.
    • Doesn't pay out.
    • 4 years ago
    Absolute sauladen!

    Even though I have been successfully verified and EVEN received an email confirming the withdrawal on September 15th, they do not pay out my winnings! To this day I have not received any money in my account! If you contact the support and ASK for help, it says you are not responsible for the technology and for disbursement matters!
    In the meantime, I am even being approached stupidly by the support staff and am told not to annoy them!
    More like a scam casino!
    • Don't know what else I should find positive about it?
    • Doesn't pay out winnings, no helpful support

    Borengo Casino discussion

    Discuss anything related to Borengo Casino with other players, share your opinion, or get answers to your questions.

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