BitBet24 Casino - general discussion

If you want to discuss anything related to BitBet24 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I've been waiting for my withdrawal for 13 days now. Something seems to be wrong

As I can see, this is a fresh casino without working live chat. Well, not the best combination.

Have you received any explanations earlier? Has your account been fully verified, please?

Yes, my account was fully verified and I made my first withdrawal of 10 euros.

How did you verify it, I have a huge problem dozens of selfies with an ID and open chat And again rejection

I sent all the necessary documents and they accepted the first time. Worse with pay.

How did you take the selfie with ID and open chat Could you help me dozens of photos And they don't verify me

Hi, I have been waiting for my discharge for 9 days now. All account verifications are ok. The first discharge came in three days, but the second one took 9 days.

Hi.

I'd say it's important to stay in touch with the casino. It can only be just a delay. Are you sure you meet the withdrawal limits, for instance? 🤔

I have met all withdrawal limits. It's been 11 days now.

Thank you.

Well, I see the complaint is to be checked or updated soon, and hopefully, this service will help you get your winnings out of the casino.

Am I assuming correctly no deadline was given to you by the support or whoever from the casino, please?

Thanks for the answer. No deadline has been stated. They just said that it will take a few days / the repatriation is being processed.

Hello.

I read your latest complaint update. The fact casino stopped responding to you concerns me. 🤔

I have now sent messages to the casino almost every day. Last answered from there on 28.4. That the repatriation is being processed and it may take a few more days. Since then, there has been no reply and I have not received my withdrawal.

I'd say all casinos in general should care more about players in similar situations. From my point of view, it is best to prevent such deprivation. Hopefully, the payment is just delayed.

Hello

I made a deposit of 100EURO

I have 0 EUR on my main account

and on the bonus account 178 EURO

Why can't I place a bet from my bonus account?

to trade the bonus is 7 days, it's almost time for me and the support does not reply to messages

[Imgur](https://i.imgur.com/JYxLf7G.png)

[Imgur](https://i.imgur.com/56VpC15.png)

Maybe the bonus you got limits your gaming options. It's quite usual many games are restricted once you have an active bonus. Check the bonus terms to find out more.

I must say the casino should respond to your inquiry and provide guidance. I'm only presenting my guess when the casino should be more specific once asked!

I still haven't received my withdrawal. Almost three weeks passed. And the casino doesn't respond to my emails.

That doesn't look good at all! But you made the first step, the complaint is active, and according to the timer, it's going to develop further in less than 3 days. I would say the casino will be asked for an explanation, so let's hope it will work. 🤞🤞🤞