BitBet24 Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. BitBet24 Casino has a Below average Safety Index of 5.7, which makes it a less than ideal option for most players in terms of fairness and safety. Keep reading our BitBet24 Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – BitBet24 Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our BitBet24 Casino review, we extensively examined and analyzed the Terms and Conditions of BitBet24 Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
BitBet24 Casino is a small to medium-sized online casino based on our estimates or collected information. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find BitBet24 Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, BitBet24 Casino has landed a Below average Safety Index of 5.7. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Note: According to our records, BitBet24 Casino is related to 5 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of BitBet24 Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
BitBet24 Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of BitBet24 Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to BitBet24 Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 3 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,403 black points in total, out of which 244 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of BitBet24 Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of BitBet24 Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
BitBet24 Casino company information and licenses
BitBet24 Casino belongs to SG International N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
BitBet24 Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 12,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at BitBet24 Casino.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Finnish
Norwegian
Polish
Turkish
Hindi
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at BitBet24 Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say BitBet24 Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at BitBet24 Casino
You can play these types of games at BitBet24 Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
Titles supplied by 65 casino game providers are available. This includes Nolimit City, Merkur Gaming, Evolution Gaming, Pragmatic Play, Realtime Gaming, Igrosoft, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, Evoplay, Ezugi, SA Gaming, BGaming, GameArt, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Relax Gaming, Betgames, Ho Gaming, Genii, Platipus, Concept Gaming, We Are Casino, Authentic Gaming, Lucky Streak, Spinmatic, Spadegaming, G Games, BF Games, Apollo Games, Kiron Interactive, Golden Race, Revolver Gaming, BeeFee, Mascot Gaming, Vivo Gaming, PGsoft (Pocket Games Soft), Salsa Technology, Worldmatch, Leap Gaming, TVBet, Live Games, Fugaso, Stakelogic, 3 Oaks Gaming, CQ9 Gaming, Golden Hero, CT Interactive, Games Global, Reel Time Gaming, Hacksaw Gaming, XPG (xprogaming), Asia Gaming.
BitBet24 Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 7 bonuses offered by BitBet24 Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on BitBet24 Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by BitBet24 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(3)
User reviews of BitBet24 Casino
This is a place to share experience with BitBet24 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Absolute failure for their total lack of customer service. I looked for quite a while because what online casino doesn't have live chat? Also some review sites claimed that they have live chat. They do not. Their email says they will get back in 24 hours. I wanted the welcome bonus which didn't show up for me and I waited 30 plus hours to hear from them and nothing. Of course I couldn't play my account because I was waiting for my bonus. I gave up and lost my deposit immediately. It was a very small deposit, that's mainly why I wanted the bonus.
a week has passed since I ordered the payment, the payment is not carried out, they do not answer letters by mail, there is no chat, it seems that bitbet24 has died.
прошла неделя как я заказал выплату,выплату не проводят, на письма по почте не отвечают, чата нет,такое впечатление что казано bitbet24 умерло.
its been almost 2 weeks since i requested withdrawal, i've heard nothing from the casino, there is no chat option so i've sent several emails but the only email that i've received from them was them telling me "congratulations your verified" and that all my information checked out.
decent selection of games
no live chat option
wont pay you your winnings
wont respond to emails
Safety Index explained
Safety Index of BitBet24 Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BitBet24 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.7/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
14 May 2023
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