BigWin Casino - general discussion

If you want to discuss anything related to BigWin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Played there a little bit and I'm not overly impressed but it's by all means another reliable Hollycorn outfit with a modern and appealing site.

Their welcome bonus package stands out as attractive even though it is not true that there is no maximum cashout, like it falsely says here on guru.

In fact, these are the max cashout terms:

I like how they offer several providers at the optimal RTP versions. Many games from BGaming, for instance, is at 97%. This is beautiful to see.

They appear extremely slow to add new games, or even game providers entirely. They didn't even have Big Bass Day at the Races. And they don't have Nolimit at all.

My account was verified without major issue, on the same day I initiated it.

My sign up and 1st deposit was made through a promo found on another site: 135%+60 FS (slightly better than the original 125%+50FS). The bonus was added instantly and I got some playtime out of it but could not make it through the wagering.

The 60 FS were not automatically added, and I e-mailed support about it. Three (!) days later they replied that I had not received the free spins because they were not eligible to my country. I suspect this is outright false, I get free spins all the time when I sign up to these casinos and there have never been an issue. I think there were simply a glitch on their site preventing the FS to be auto-added. When a particular slot is not available in a certain country, the casinos redirect those spins to a game that works. And that's what I thought they had done when they credited my account with some other free spins instead.

From these FS - which in any way you look at it should be considered as part of the welcome package - I managed to win a nice little sum, and also complete the bonus wagering. I requested a withdrawal of the full amount - about 200 euros - but it was declined and my balance was shrunk to a 100 euros. This would be fair enough, seen as this is the cap for no deposit free spin wins. However, I insist they should fall under the Welcome Package category, where the max withdrawal limit is far higher, as you can see in the screen shot above.

Either way, I requested a withdrawal of the 100 euros this morning and it was very quickly processed. That was nice to see. Especially since it's on a Sunday morning.

It would be interesting to get a response from the casino, but I won't bother to pursue the money they unrightfully withheld, I'll just play elsewhere instead.

Hello and thank you for this review. Also if you like to post a review of this casino, please follow this link, to do so. Just a suggestion.🙂

It actually sounds quite good to me, your after all experience. The only thing was the little issue with the free spins, if I may call it that. They actually should include the restricted countries in their terms, when it comes to the free spins from the bonus. Have you checked that, by any chance?🤔 In that case it'll be understandable, don't you think so? Anyway, I am glad that your withdrawal was processed that quickly, that is a good sign 👌 and you never know, maybe the casino will actually response as well.

I have checked with our data team about the maximum cash out from the welcome bonus and would like to thank you for bringing that up. 👌 They have already fixed up the information about it and now it is shown in the review of this casino. So thank you for that.😉

I registered here a week ago, and made first deposit with bonus... i manage to meet wagering requirement , verification/withdrawal was pretty quick, great selection everything looks good, RTP fair,

the only thing I do not like is very high wagering requirement

like 59X deposit+bonus

yee



Thank you for sharing your thoughts here on forum. If you wish, you can submit a review as well, what do you think about that?😉

Would you like to tell us something more?