Betswap Casino - general discussion

If you want to discuss anything related to Betswap Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

hello I wanted to inform you that my withdrawal was paid in cryptocurrency they helped me to make my 500 euro in USDT the problem came from the withdrawal by bank card perhaps my bank does not authorize it. Thanks to you betswap and guru

No worries. Please do not forget to update your complaint as well.👌

So, do you think that you will continue playing there?🤔

Scam. They lie all the time. They write that cryptocurrency withdrawals are immediate. I wait a few days and nothing happens. Yesterday they wrote that the withdrawal was accepted but I have to wait for the payment operator to process it. The website indicates that the payment is pending approval. Today I received information that my account will be closed and the payment will be suspended. It's hard to find out something in a chat, you get different answers than by e-mail.

Did they tell you the reason, though? Was there any breach of terms, in their opinion?

You know that we are here if you need any help.

I don't know what's going on, I get a different answer every time. I suspect that this is a casino that cheats people. They write that there is no need to verify the account, withdrawals are immediate, and then it turns out that they do not want to withdraw the money. They have their own chat on the casino website for users. They even blocked it when I asked if others had the same problems as me.

hello, it's not an honest casino they chose my usdt withdrawal method, knowing that this method was not available for my transfer wallet to my bank account, they thought they blocked me, they are really dishonest and they lie

to be more, they made me wait 1 week and when they offered me a cryptocurrency withdrawal method in addition to the only one that I did not want because this one I could not make a transfer to my bank account, because with this currency I could only withdraw by card and they knew that my bank card does not accept withdrawal by card it is vicious but I accepted this payment and then I created Revolut as a card and I no longer made my withdrawal, it is not easy to understand but he takes the players for pigeons, moreover a player also did not receive it's 2000 euro withdrawal and never responded to the complaint, I cannot give the name here because it is a site in English

So, is it something our complaint team could have a look at and maybe try to help with? Let us know, please.

Hello. I can see in your complaint that you were able at the end to receive the money, though. Isn't that right?🤔

Of course, I understand your frustration and dissatisfaction with this casino, and it is totally up to your decision whether you'll play there again or not.

hello yes I received my money and I had the right to only crypto currency to withdraw, otherwise I did not have the right to my winnings, moreover a player did not receive is withdrawal of 2000 euros on another site.

I am glad that you did.

I cannot judge the other case if I don't see it. You can understand that, right? I just wish this player could file a complaint here so our team would try to help.

yes of course I understand, in fact the other case has already filed a complaint on another complaint site and betswap has not responded so the side of the casino has decreased and it has been closed as unresolved, I hope that everything goes well for azael

As I can see, your complaint was actually the only one for this casino, and luckily it got resolved, so I am glad for that.

I hope everything goes well indeed.

I sended withdrawal request in huge amount by crypto. I will waiting for confirm approving. I will got that surely?

Now, you has already withdraw yet?

Hi, I can't tell you for sure if you will get the money, but I hope no issues will arise. Be sure to keep an eye on whether your withdrawal is approved or what's going on and contact the casino if something arises. 

I'll be waiting to see how it all turns out and feel free to let me know if anything happens.

I’m so worries about that. They used time so long and no response of proceed.

How long have you been waiting if I may know ? What did you write to the casino when you said they didn't answer you ? 

They said to me waited for verification from game provider. No an update for 2 days ago. while I ask an update every day but received same answer waited for verification.