Betsson Casino - general discussion (page 2)

Thank you Radka. I'm going to open a complaint with several of them and I'll see which one is best to inform you!!!!

We hope that you will get the help you need. Surely let us know, we'll wait here.

Great info i have just found it

Thanks

Would you like to share some of your experience whenever possible? 😉

I did create an account and deposited 1000 euros in betsson and got the casino bonus after wagering on slots for days doing many all ins in blackjack (on the verge of loosing everything many times)I got a hit and managed to bring it up to 11000.I meet the wager requirements and tried to withdraw the money.I sent all the documents they asked for and they verified them.And instead of receiving my withdrawal they closed the account with no real reasoning just stating I am not using the bonus for fun thats all they said.Thats crazy and has to be illegal how can I get my money I need help.Betsson is messing up with money I need.

Do you mean that the accused you of being a professional, simply said? 🤔

Why would they say so? Do you have any idea?

I dont really know cause I played various slots blackjack may time going all in so they refuse to pay me with no real reasoning

In that case, we need to wait to see what they will tell us.

They won't say anything i sent them a complaint form but they haven't responded and the only thing they said is when I contacted them through live chat they said its because of the term 6.2.5 .If you actually check this term it just says that a player sees this bonus as a financial opportunity.Thats absurd.

Well, I hope that the casino will cooperate with our complaint team and explain it better, for sure.

Good evening, I made two deposits last night with the same code RF 49 49, one was played and since I lost, I deposited the other, so far the money has not appeared, I have sent all the proofs, I talk to the live chat and they tell me they are checking it all the same without any information about what happened, the bank told me that the money has gone from them and as soon as I said that I would contact you, they told me to enter their form above.

Good day to you too. If I'm not mistaken, you're saying the last deposit is missing and the casino is investigating. The bank confirmed that the money has left your bank account. I could, however, use some help with the rest. Who told you to enter the form above, please? Can I help, perhaps? I found that you closed the associated complaint as resolved very soon after its submission. Is everything ok, please?

Solved, thank you very much for your excellent service.

You are welcome.

Glad everything worked out. 🙂