Betsio Casino - general discussion

If you want to discuss anything related to Betsio Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I've been waiting for my USDT deposit to be credited since Saturday morning so it's now 4th day in running.

Etherscan showed the transaction successful within 5 minutes after the transfer was made.

First two days they claimed that some deposit methods take longer to credit, then it changed to "we have no news regarding your deposit but you will be notified via email". Well, no notifications, no money in player account.

Edit: This got resolved.

Hello, I should probably start by reading the edit. 🙂

Without further ado, I'm relieved to see that it has been fixed! I imagine it must have been frustrating.

Did the casino at least come up with sort of better explanation?

betsio.com

Does anyone know how to get more game providers @ betsio.com casino?

I thought it was ment to have a huge range of providers but i don't have many good ones and when I try changing location on my vpn it makes no difference.

Any ideas would be much appreciated pls?

Apparently this would be a good question for the casino. They have to add providers and of course some may be restricted for your country. I would be careful with a VPN and always make sure you can use it. 

However, without the casino having more providers you probably can't do anything about it.

Thanks for reply Jaro.

I tried casinos live chat and they give the go ahead to use a vpn but when I try changing location it doesn't seem to make any difference. I know and can see that there are other providers I just can't seem to get access to them.

I can see for example suger rush slot is there in there recent big wins section (where someone has had a big win and there showing it off.) but I have no pragmatic slots.

Deposited £100 with this casino yesterday and managed to win £4500. All documents verified and currently waiting on the first withdrawal of £2000 to be confirmed. Support have been helpful and all seems ok so far. Note that you can only withdraw a maximum of £2000/2500EUR per day if you deposit a small amount.

Will provide an update once I hear about the withdrawal. Hopefully it all goes smooth.

I understand. 

Then there's probably nothing you can do about it, although a VPN should help with some providers. If you don't have a VPN and you want to play Pragmatic Play, I know they should be restricted for the UK, that's why you don't see them there. 

So you'd might be better off finding another casino. 

Pretty good news I would say. We'll see when the money gets to you and if everything is all right. 

How long did it take to verify the account? 🙂

I requested the withdrawal at 7:30pm and they responded at 8:25pm requesting the documents. Sent them off and was verified at 9:32pm. Still waiting for the withdrawal to be processed and it is currently pending with the option to cancel it still there. I did speak with them via live chat this morning and they have told me they are still working on it so lets see!

It’s been well over 24 hours and still no update on the first withdrawal. Still giving me the option to cancel 😕

Well, I think that's normal. Casinos don't always process withdrawals that early. Definitely don't cancel and don't play with the money until everything is sorted out. Sometimes it can take a couple of days, so I would like to ask what payment method you used to withdraw? 🙂

Hi. Okay that’s fair enough, I thought it would normally be quicker. I’ve withdrawn it back to my Mastercard debit card, the same method used to deposit 🙂

Congrats on your great win and good luck with your withdrawal, I'm sure you will be fine and look forward to hearing out come. Be good be great but most of all be lucky!!

Hi, thanks! Have you managed to get any withdrawals here before?

I haven't, I have an account but yet to make a deposit, I tried iwild casino instead as they have started card withdrawals in uk now but was by far the worst place I have played in all my 10yrs gambling. The games play terribly. Looking forward to hearing how you get on. Wheres your favourite non uk casino to play at? Any others you could recommend other than mystake and there sistersites?

That was correct on your part, so let's wait for the next days. Weekend is usually not involved, as well as holidays, so maybe there will be a little delay in the next days with the withdrawals. 🙂

To be honest I would say always use casinos that are licensed in your country, but Jackbit is a good crypto casino that I have used and they have instant withdrawals

Yes I’m hoping it all goes smooth. Just very nervous considering the amount of money I won off just a small deposit!