Hey. Thanks for the answer. Betsamigo paid the first 1k today. A week went by. Well, they still pay for now, at least, which is good. Maybe they read these forums 😄
Hei. Kiitos vastauksesta. Betsamigo maksoi tänään ensimmäisen 1k. Viikko siinä meni. No maksavat kuitenkin toistaiseksi ainakin mikä on hyvä. Ehkäpä he lukevat näitä foorumeja 😄
Check the complaint section - it's still here:
https://casino.guru/complaints/in_progress
Hope it helps!
How did you get the documents approved? I'm already on the 4th attempt I already sent RG proof of residence I sent two one from the bank and the other from the phone
Como fez para os documentos serem aprovados? Estou já na 4 tentativa já enviei RG comprovante de residência enviei dois um do banco e outro do telefone
Sadly, the account you wrote to has been closed. Do you have any clues why your documents get rejected?
They simply refused I sent everything right last night I sent 3 again I'm waiting for their response I contacted support and it's no use they say they send the email but nothing I haven't already read I don't understand why it's wrong but that's ok I will trying after all I'm Brazilian I never give up
Simplesmente recusaram mandei tudo certo ontem a noite mandei 3 novamente aguardo a resposta deles entrei em contato com o suporte e de nada adianta eles falam que mandam o email mas nada que eu já não tenha lido não entendo o pq está errado mas tudo bem eu vou tentando afinalsou brasileira n desisto nunca
Hey
Does anyone else have experience with Betsamigo? I joined the casino on 19.4. I bet approx. 500e and within a couple of days I won 8k from the game Sugar Rush. I never use any bonuses or free spins. When I started to repatriate, they asked for documents. Passport, bank, selfie, etc. They were accepted quickly and I was informed that my account has been successfully verified. Unfortunately, I only then noticed that 1000e max withdrawal at one time/day. But I haven't seen any money... I've been waiting for 6 days now. Withdrawal (1000e) is shown pending. In the e-mail, customer service calls for urgency. They don't answer anything else. Chat can't catch up. However, there is a casino operating with an MGA license! I don't know what to do when I wonder if I'll ever see those winnings.. Damn, that kind of behavior annoys me. I just wouldn't believe that it's a scam when MGA.. Back I don't play for money..
Hei
Onko muilla kokemuksia Betsamigosta? Liityin kasinolle 19.4. Panostin n. 500e ja voitin parin päivän aikana 8k sugar rush pelistä. En käytä koskaan mitään bonuksia, tai ilmaiskierroksia. Kun aloin kotiuttamaan, pyysivät dokumentit. Passi, pankki, selfie jne. Ne hyväksyttiin nopeasti ja sain tiedon että tilini on onnistuneesti vahvistettu. Harmillisesti vasta sillon huomasin että 1000e max kotiutus kerralla/päivässä. Mutta eipä ole näkynyt mitään rahoja.. Olen nyt 6 päivää odottanut. Kotiutus (1000e) näkyy odottavissa. Sähköpostissa asiakaspalvelu vetoaa kiireeseen. Muuta eivät vastaa. Chat ei saa kiinni. On kuitenkin MGA lisenssillä toimiva kasino! En tiedä mitä tekisi, kun mietin että näenkö niitä voittorahoja koskaan.. Hitto että ärsyttää tollainen toiminta. En vaan uskoisi että huijaus kun MGA.. Takaisin en rahoja pelaa..
I'm sorry to hear about your unpleasant situation with Betsamigo. It is always important to research and read reviews before playing at an online casino. While the MGA license may indicate a legitimate operation, withdrawal issues and unresponsive customer support are concerning. I always recommend checking a casino's reputation and trustworthiness before getting involved with them.
There are many specialized websites and forums where players share their experiences and reviews about different online casinos. Checking these reviews can help you identify potential problems and avoid situations like the one you are experiencing. In addition, it is also important to carefully read the casino's terms and conditions regarding withdrawals and withdrawal limits before starting to play. Good luck!
Sinto muito ouvir sobre a sua situação desagradável com o Betsamigo. É sempre importante pesquisar e ler avaliações antes de jogar em um cassino online. Embora a licença da MGA possa indicar uma operação legÃtima, problemas de saque e falta de resposta do suporte ao cliente são preocupantes. Recomendo sempre verificar a reputação e a confiabilidade de um cassino antes de se envolver com eles.
Existem muitos sites e fóruns especializados nos quais os jogadores compartilham suas experiências e avaliações sobre diferentes cassinos online Isto. Verificar essas opiniões pode ajudar a identificar possÃveis problemas e evitar situações como a que você está enfrentando. Além disso, também é importante ler atentamente os termos e condições do cassino em relação a saques e limites de retirada antes de começar a jogar. Boa sorte!
They simply refused I sent everything right last night I sent 3 again I'm waiting for their response I contacted support and it's no use they say they send the email but nothing I haven't already read I don't understand why it's wrong but that's ok I will trying after all I'm Brazilian I never give up
Simplesmente recusaram mandei tudo certo ontem a noite mandei 3 novamente aguardo a resposta deles entrei em contato com o suporte e de nada adianta eles falam que mandam o email mas nada que eu já não tenha lido não entendo o pq está errado mas tudo bem eu vou tentando afinalsou brasileira n desisto nunca
Don't give up - If you run out of options, consider submitting a complaint. 🙂
This guide offers a deeper explanation, while this link allows you to create one.
What do you think, is it worth a try?
Hey there?
Mind sharing which rules specifically allow the casino to steal the player's funds? Sounds serious.
Well, going to Malta will cost you money. I must say, you made a poor choice, did you see the reputation?
Let's focus on the basics now - what makes you think you are not going to get the winnings? Has the casino made any statement?
To bad I didn't read reviews, I looked it up quick and on the most rating sites it got a good rating.
Well I know going to malta is going to cost me money but abandon my money or winnings is worst to me.
I now took a Belgian lawyer who got co workers in Malta he says there are some things to do we could trial them here in Belgium and also in Malta in worse case first he will try to threat them with court if they don't pay out otherwise it will be a long journey of 6 month he told but it has a MGA license so they must obey normally. He says even in Belgium where the casinos are vulnerable for court and KSY this things happen sometimes they'll do everything to not to pay!
The problem is they now blocked the account for 3 months I deposited over 15.000euro I just want my payment Even if they only pay 1000e a day and 7000e a month max just start paying. Rules of GMA says if a player closes his account the casino must not prevent the player from withdrawals. And that's what they do now, now I think why should they pay over 3 month when they don't pay now. For me they look like gangsters now who runs casinos
Hello.
Some lessons are learned pretty hard. This is not the first time I'm hearing about terrible casinos being praised on many other affiliate websites. Sadly, such sites only aim to enhance the traffic to casinos they are in business relations with. Sad but true.
It's great you got yourself a skilled lawyer. I mean, I agree that it is reasonable to fight for your money, and I wish you all the luck you may theoretically need. Such casinos should be dealt with.
Let's hope the hearing at the court in Malta isn't inevitable! Many players come here to share their utterly slow progresses with international court hearings and executions... It's kind of a nightmare.
Hopefully, the casino will come to sense soon. 🤞🤞🤞
So, keep us posted, please.
There is a "conspiracy theory" / legend that allegedly a large number of online casinos registered in both Malta and Curacao belong to Russian oligarchs, so somehow I'm not surprised by these "ganster behavior" on their part. Such excesses with the withdrawal of winnings in the era of the "Great Depression" will occur more and more often. We live in sad times, to put it mildly, especially when it comes to online gambling. The best period is 2017-2020 :)
There is an update!
The account has been activated for withdrawals only. I got back acces. And the funds are still there. It's going in the good direction.
At least now I can slowly withdraw my funds.
Keep you updated
The only opened my account and made withdrawal possible. The withdrawal I made before closing is now rejected I need to upload documents with proof of my income. Did that a couple of hours ago. Now waiting how it will go.
I don't know if it is because of the lawyer or my email traffic with them, or my fault with the asking for block and to pay out. But I'll keep updates over here and if possible we can make contact
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