BetMonsta Casino - general discussion

If you want to discuss anything related to BetMonsta Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello dear Daniel & player 🙂

Does anyone have more experience at this casino?

Best regards

Yes see my thread recently opened.

Appalling behavior from them, casinoguru needs to warn players asap!

Have let their affiliates know and doing my bit by posting on well known review sites etc.

I wanted to warn casinoguru and all other players to NOT PLAY AT BETMONSTA Casino.

They are not paying players. They are giving reasons like 'Payment aggregator issues' and then promising to pay on certain dates and times, they then miss the deadlines and ignore emails. This has been going on for months for many players.

I have solicitors involved, betmonsta are still dragging their feet and are leaving things right until the deadlines. Will be going to court i think.

Please share if anyone else has issues. Attached are screenshots of the agents behaviour/excuses.

Appalling behaviour, illegal, dishonest, faux empathy, pathetic. I hope casinoguru warns players.

after missing the final deadline today before court action this was the most recent lie....Apparently I refused my winnings!!!!!!!!!!!!!!! I hope this thread shows other players what sorts of people are running this scam site!

Update - The casino acknlowledged it owes me my withdrawal (pending for over 4 weeks).

I took to linkedin to raise it with the 'CEO' Dolan Beuthin. HE BLOCKED ME RATHER THEN SORT THE ISSUE!

Can no longer see his posts or him on the site!

Hello!

Thank you for taking the effort. I'd say you're warning players now by submitting each post.

As far as I understand, the issue seems to be a technical problem am I correct?

This is always a bit tricky situation, I mean yes - the casino should do everything possible to let you withdraw the money on the other hand, they may also need some help with that from some payment provider.

Have you been suggested any alternatives, perhaps? Let m know!

Anyway, good luck with your complaint!

I wanted to let people know what an absolute nightmare I have had with Betmonsta and the owner Dolan Beuthin.

Over the course of two months I have had every excuse under the sun as to why my withdrawals are not being processed. 'Payment issues', 'Hacking', 'Mexicans' (Screenshots attached).

Dolan clearly runs this company himself, he has blocked me on linkedin and has missed the last 3 deadlines he gave for my withdrawal, all were missed. Dolan has now said it will be next week....

Two months is more than enough to fix any sort of problems, you should file a complaint because you already waited too much: https://casino.guru/complaints

They can't expect you to keep things private for this long, worse when the excuses are this ridiculous

These are scammers!!! I have been trying to withdraw funds since 07/01/2023. Today is 01.10.2023 and this casino has completely disappeared. Letters are not answered, their website simply does not open. I had $700 in my account. But since they didn't withdraw my funds for three months, I lost almost everything and only $130 was left in my account. But I will probably never see even this money again.

If only you had come here much sooner. At least do not lose those $130, and submit a free-of-charge complaint.

https://casino.guru/complaints/create

I just hope you did not do sports betting; that would be tricky. Did you?