BetMGM Casino Ontario - general discussion

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Has anyone redeemed a $10 poker bonus from their betmgm store.. or any amount for that matter?

Did the promo bonus reflected the amount said right away? Or have you been asked by help agents to fulfill its release restriction requirement before seeing the $10.

Don’t you agree that it would have been useless to redeem a poker bonus with your hard earned betmgm points only to pay for it with your own funds before getting a $10 or $25 bonus credits..

my friend have tried the $10 casino bonus and they work well like how a redeemed bonus should behave..

if anyone can please share me their experience with a poker bonus would be highly appreciated.. thanks in advance

— neilseyer

Hello,

The way I see it, you are concerned about whether this bonus has to be wagered by real money, am I correct?

The bonus is purchased by some loyalty points (betmgm points), and you want to be sure whether the wagering must be done with real money, don't you?

I guess that the support should be able to answer such a question.

Can you paste a screenshot showing up the explanation? I guess in this situation, it could prove very handy.

I am not asking about its wagering or it’s release restriction information..

it’s a straight up question as to: what Happens after redeeming a $10 poker bonus using your 800 betmgm points from the betmgm store..

did you get or are you supposed to receive $10 to play with?? or do you need your own funds to wager first before the release of the $10 — this second option really does not make sense after redeeming it using hard earned points..

as my problem stands that a faulty bonus was sent to me already activated, asking me to wager through without the $10 bonus..no one wants to compensate my $10 back..

and all the response I get was just release restriction related information.. until just recently..

two days ago? this live help that i "generally" asked generally answered that I would get the $10 bonus to play poker with until she reads through what the not so helpful agents replied to me..

funny how she retracted a full 360 on her first general statement..

Hello,

honestly, I do not understand the questions you asked neither pretty well. I guess the operator did her best to explain what she thought you were asking about.

"empty promo page which was activated before I activate it" I'm sorry makes no sense to me. Sounds like a loading page problem.

I believe that when it comes to the bonus rules (did you get or are you supposed to receive $10 to play with?? or do you need your own funds to wager first before the release of the $10 - not sure what reply you expected) the last reply covered that.

May I ask you a personal question? Is English your native language? From my point of view, she did not understand your questions clearly.

You may try another agent to see whether you get the same replies. This would be my best shot.

Thanks you’s a lots.. no englishes here Radekas My bedZ!

got the problem sorted out. Thanks for your kind replies 😉

Hello there 🙂

Happy to hear that! Uhm, was that truly about sort of a technical glitch? Anyway, it's great you managed to pass that - no matter what that was. 👍😉

Yeah no it was a False Advertising scheme of the betmgm if you redeem a poker bonus..

although it says "no deposit needed" you would still use your own funds to release those poker bonus you just redeemed with your hard earned points..

so yeah you will not get any credit to play poker with, but the chance to release them first.. I hope I can make some sense now.. I was prolly ranting those times..

Hey there,

I understand now, I guess. Well, I must say it does not sound like a favorable benefit...

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