1 year ago
If you want to discuss anything related to BetMartini Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello,
Here you forgot to list related casinos like Tornado Bet, LS BET, slottojam, looniebet, reloadbet!!! These casinos have the worst reviews here!!!! Betmartini is one of them. All the same mafia of the media entertainment group, an offshore organization!!!!
Hallo,
hier wurde vergessen dir Verwandten Casinos aufzulisten, wie Tornado Bet, LS BET, slottojam, looniebet, reloadbet!!! Diese Casinos haben hier die schlechtesten Rezensionen!!!! Betmartini gehört auch dazu. Alles die gleiche Mafia der Media Entertainment Gruppe, eine offsshore Organisation!!!!
Hello.
That's a good point. May I ask you a favor, please?
Would you send emails, transcripts, or anything you have to prove the casino's relations, please?
There's a special form for that:
Thank you very much!
I paid another €4000
I asked in chat why no bonus
They told me to write to suppor@betmartini.com
So I did and they gave me a bonus of €50
I won €4,500 I made the withdrawal after a few days they asked me for all the documentation to verify the account then I wrote back to them that they wanted further screen shots of my current account when the account was verified I was told that they could not pay that winnings because it was a I won with the bonus but I could only withdraw €500 and I lost the remaining €4000. I ask for information, I ask you to send me the terms and conditions of what they said, never arrived, in chat a thousand apologies even if you don't give me answers, I was blocked on account on their part and they made manual changes to the winnings.
To date they have given me €500
Paid over 4000 euros
No bonus from them as promised and written on their site
Apart from the famous 50 euro bonus which they said in the end was a no deposit bonus.
All of this is ABSURD, I will continue until there is light and to ensure that they don't make fun of other customers like me.
I play often, I've played on various platforms, nothing like this has ever happened.
They defraud their customers and invent terms and conditions that are not published on their site or anything, even one of their collaborators who presented themselves as responsible sent me a link to a site that is not theirs..
Ho versato altre 4000 €
Ho chiesto in chat come mai nessun bonus
Mi hanno detto di scrivere a suppor@betmartini.com
Cosi ho fatto mi hanno dato un bonus di 50 €
Ho vinto 4500€ faccio il prelievo dopo alcuni giorni mi chiedono tutta la documentazione per la verifica del conto poi li riscrivo che volevano ulteriori screen del mio conto corrente quando è stato verificato il conto mi è stato detto che non potevano pagare quella vincita perché era una vincita con il bonus ma potevo ritirare solo 500 € e perdevo il restante di 4000€ chiedo informazioni chiedo di inviarmi i termini e condizioni di quello che avevano detto, mai arrivato, in chat mille scuse pur si non darmi risposte, mi è stato bloccato il conto da parte loro e hanno fatto delle modifiche manuali sulla vincita.
A oggi mi hanno dato euro 500
Versato oltre 4000 euro
Nessun bonus da parte loro come promesso e scritto sul loro sito
A parte quale famoso bonus di 50 euro che detto da loro alla fine era un bonus senza deposito.
ASSURDO tutto ciò, andrò avanti fino a quando si fara luce e per poter far sì che non prendano in giro altri clienti come me.
Gioco spesso, ho giocato su varie piattaforme mai successo una cosa del genere.
Truffano i loro clienti e si inventano termini e condizioni ne pubblicati sul loro sito ne nulla, addirittura una loro collaborazione che si è presentata come responsabile mi ha inviato un link si un sito che non è loro..
The way I see it, there is always a chance that bonus will consist of what we call a max cashout limit. Thus, it is best to search for bonus rules before the bonus is taken. I also do not fully understand why the casino is hesitant to send you the rules.
Can you see your bonus history somewhere in the account? Maybe we can figure it out on our own. I feel understanding the bonus terms is key to solving the issue.
Anyway, a good step to submit the complaint. With luck, you may also help others by showing the situation here on Casino Guru.
I sent all the screens I had to your email
It won't let me log in to my account anymore because they blocked it.
That's why I insisted with them to have terms and conditions but they didn't send anything, rather a link to another site that has nothing to do with theirs
I also sent that to you via email
I certainly won't get the money back, I paid another 4000 euros
I deafen all this
You win and they don't pay
Ho inviato sulla vostra email tutti gli screen che avevo
Non mi fa entrare più sul mio account perché l'hanno bloccato.
Per quello insistevo con loro per avere termini e condizioni ma non hanno inviato nulla, anzi un link di un altro sito che non c'entra niente con il loro
Anche quello vi ho inviato via email
I soldi non li recupero di certo, ho versato altre 4000 euro
Assordo tutto ciò
Vinci e non pagano
I see,
so for now, let's try to find something solid in the complaint. The way I see it, the confrontation is inevitable. To solve the mystery of this interesting bonus that somehow appeared in your balance one day, we will definitely need someone from the casino.
I imagine it must feel really frustrating, so I wish you a quick and fair resolution.
I also saw in the complaint that you aimed to warn other players - that's a noble idea, I think you have already managed that. 🙏
Let me know how the case proceeds, I don't want to miss a breakthrough!
I didn't quite understand your answer...
Which complaint??
Where to make a report to the police??
Anyone from the mess??
They don't even respond to pay them.
One thing is for sure I hope other players don't fall into these traps and waste their money.
My winnings and my deposits will never be recovered, my complaint to these casino individuals is not to make fun of people, above all not to steal money from people who have the habit of playing and hoping that one day they can win, but when it happens, especially in my case, 3 days after the win they come out with excuses that it was not possible to withdraw the entire winnings due to the terms and conditions made by them at the time without a publication on their site, without a link.
My money paid €4000, my DJ winnings €4500 paid only €500 are stolen money, stolen from poor people like me.
Non ho capito bene la sua risposta..
La denucia quale??
Dove fare una denuncia alle forze dell'ordine??
Qualcuno del casino??
Non rispondono nemmeno a pagarli.
Una cosa è certa spero che altri giocatori non cadono in queste trappole e non buttano via i loro soldi.
La mia vincita i miei depositi non si recupereranno mai, il mio reclamo a questi individui del casino è di non prendere in giro la gente soprattutto non rubare i soldi alle persone che se hanno il vizio di giocare e sperare che un giorno possano vincere, ma quando succede sopratutto nel mio caso dopo 3 giorni dalla vincita escono con delle scuse che non era possibile ritirare la vincita intera per termini e condizioni fatte da loro al momento senza una pubblicazione sul loro sito, senza un link.
I miei soldi versati 4000 € la mia vincita dj 4500 pagata solo di 500 euro sono soldi rubati, rubati a povere persone come me.
Hello.
I meant the complaint you made here on our website. The green hyperlink leads there, you see?
Every single member of this forum can see what happened to you in detail.
https://casino.guru/betmartini-casino-player-s-withdrawal-is-restricted
I expect your complaint to be transferred from Petrnela to a specialist, who will most likely get in touch with the casino representatives. It is not over yet!
Let's hope for the best.
Did you forward this evidence to Petronela ? I only ask to make sure that you understand everything and that these important things have come back to her.
That's right. I see that your complaint has moved on, and so there is now nothing for us to do but wait and see how it all develops. If you learn anything new again, do not hesitate to let us know. Good luck. ☘️
I'd say your deposit history and bonus history would be a great addition. Can you access them from your casino account? I know the no deposit bonus terms are unclear. I'm just asking in advance because I saw the last reply in the complaint concerning additional deposits. Which made me concerned.
My fingers are crossed, of course.🤞🤞
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