Betkwiff Casino - general discussion

If you want to discuss anything related to Betkwiff Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi i signed up to this casino couple of months ago, after depositing quite a bit and losing, my balance is now at 411 euros, and they started requesting documents about my crypto wallet and proof of funds, i supplied them with 2 proofs of winnings from other casinos, these were declined because they were too old even tho they were from 2023, also they requested a screenshot of my crypto wallet with personal information. I use a crypto wallet that has no personal info attached, they keep requesting things that are unreasonable, also when i ask livechat what the status is, they just keep saying its been forwarded to the relevant department and that i will receive a respone on email, but i have waited over 3 weeks for respone on email yet nothing arrives. 

Hi, in that case I would probably go ahead and file a complaint. We give casinos 14 days to verify and I think they should be able to check the documents by then. Have there been any rejections yet or are you still waiting for the result of what you sent ? 

I would be glad if this can be resolved and we will see how it all turns out.

If you need help, you can contact us. 🙂

Run from this casino, the experience I had was a nightmare. I have never seen 0% RTP on so many spins!

It looks like fraud! Careful!

Hi, the point is that you basically lost money ? No slot has 0 RTP, so if you just didn't win then I'm sorry. 

Maybe this guide will be good for you and you will learn some information- Games of chance: Learn about payout ratio and variance

Or did I miss something and it's a different situation you find yourself in ? 

Yes, there is RTP 0, and I found out about it yesterday!

More than 100 spins with absolutely nothing coming back, in more than 3 games. My luck is that a low amount was lost.

Well, then guide I shared yesterday will be good for you, try to read it ? Which slots did you play in this casino ? Sometimes we win and sometimes we lose and I know it is not pleasant to have 100 spins and nothing comes of it. But it doesn't necessarily mean that the RTP is 0. Of course it's good that you played with a small amount and didn't lose much, I guess this casino is not for you, right ?