Hi, based on what I’ve seen, I wouldn’t consider this casino a scam. Sometimes deposits can take a little longer to process, and unfortunately, the funds won’t appear in your casino balance until the casino actually receives them.
Have you tried contacting the payment provider first to check whether everything went through successfully and whether the payment was processed without any issues?
As I mentioned, these transactions can sometimes take a little longer, so for now, the only thing you can really do is wait. If nothing gets resolved, I would contact the casino again and, if necessary, you could also reach out to our team, although our options for helping with situations like this may be somewhat limited.
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