BetChain Casino - general discussion

If you want to discuss anything related to BetChain Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

People I won up to 3000 euros at this casino, but they didn't verify my account, hesitated until I gambled away the whole profit, keep your hands off this casino, I uploaded the necessary documents, they always have invented something new, and when I described the whole thing in the chat, they blocked my account, I would not recommend the casino to anyone

Hello, it's a shame you gambled away your winnings. 🙁

This one has a very good reputation, hence I'd find it difficult to believe they prolonged KYC on purpose. Would you like to share more details, please?

Why do you think they didn't verify your account? Have you provided everything they asked for?

UNBELIEVABLE!!

I've been trying to reach someone for DAYS now and NOTHING happens!!!

How can a scam casino have a good rating?

DON'T PAY OUT AND DO NOT REGISTER!!!

I'm sorry to say that, but missing live chat doesn't mean the casino is a scam. It must be hard but try to stay calm and patient. During the verification process, cooperation is usually the easiest way. So, I hope they will get back to you soon.

Allow me to share here our point of view:

"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you."

Radka that's nonsense 😉

If there would be a payout, all well and good would need 14 days.

MAX 48 hours 'with veri is specified there....

I've been waiting MUCH longer!

Try to reach someone there ^^ The whole thing is impossible because NO ONE answered even once

I mean what kind of support is this?

It's NOT SUPPORT, but I call support something else😉

Ps: You can only work together if someone answers!

I think you should read my post again. 🙂

Then check your complaint - did you see the timer set to 12 days? I'm sorry, you have to wait, as I explained.

But, I agree with the P.S.!

Ok Radka but I can already tell you they don't answer😉

Not here ,LCB no reply,ASK no reply etc..

Ps: I submitted the case after waiting for days, i.e. the timer should go back a few days...

Why wait 12 days when the whole thing happened much earlier?

Radka I give up the whole thing makes me sick!

You are so lucky and everyone is happy and then you get scammed.

It really doesn't get any harder, but dealing with it any further just makes me sick.

I hope someday karma hits her!

Thank you anyway, I have to deal with it now that I can explain to my wife, kiddies, etc. that the money will not be paid to me.

For me the topic is closed and please release my rating

Come on, don't give up that easily. When a casino tries to hold money from me I bother them as much as possible 😆 no matter what the amount is, don't give casinos easy money. For reference, there was one casino that took more than 3 months to pay me, just so you know it can take a really long time for something to be solved.

I see this casino falsely accused a player of creating multiple accounts and they voided his balance, they have history of making false accusations to void balances. If you were not playing with bonus funds they don't really have an excuse to hold your funds, also it's mentioned on the guru review that they forbid certain betting patterns, too many signs, sketchy to say the least, but don't give up, fight them as much as possible, they would be happy if you gave up that easily on your funds

Radka I don't think anything else will happen, no answer today 🙁

Hello.

Uhm, I see so you already tried to get yourself some help. What can I say, I'm sorry it ended up so badly.

To your question, I checked your post in the complaint thread, and I am sure you forgot to mention any date. Even I have no clue when it all started. The team simply had no chance to set the usual timer.

If you are still interested, update the complaint properly, please.

I also think you should fight a bit.

I would also recommend explaining when it all started, at least here on the forum. I'll update the complaint for you. Keep kicking!

How everything began is simple😉

Deposited €30 and had 2 extremely good hits

1008€ and one with 448€

From then on there was no more support or anything else...

They are now trying to reach someone from all sides without a chance. LCB, ASK, Casinoguru and Casinomeister have all tried.

Think the casino is dead and nothing will happen there anymore

@ Radka it's slowly starting to happen that you know what's going on 😉

The next one is here and doesn't get his money I won't post the link to the competition here...

Exactly the same as me

I HOPE this scam casino gets blacklisted immediately or at least a warning goes out to everyone!

Radka the live support is online only to help because no one wants to...

They say the risk department will be there tomorrow and as always there is no timeline..

At your review I see that they accept players from Australia, but not licensed in Australia. Is is safe to play? I have normal experience with the casino with the same description.

When the casino was established? Any no deposit bonuses to try Betchain?

I see your point, but there's another perspective: no one here will update the casino's rating untill players keep start submitting complaints proving the casino unfair. 🙁

Try to think about it this way. 🙏

So, thanks for doing the right thing.

To be perfectly safe, you should only play in properly licensed casinos. That's the official version.

Bonuses are available here:

https://casino.guru/BetChain-Casino-review#tab=js-tab-bonuses

Only one no deposit, as I can see.