In this review, BetChain Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. BetChain Casino has a High Safety Index of 8.4, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full BetChain Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is BetChain Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our BetChain Casino review, we carefully went through and inspected the Terms and Conditions of BetChain Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based upon our estimates and collected information, we consider BetChain Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention BetChain Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, BetChain Casino has landed a High Safety Index of 8.4. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: BetChain Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of BetChain Casino.
Terms and Conditions of BetChain Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of BetChain Casino during our review.
Player complaints submitted about BetChain Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
BetChain Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 118 user reviews given to BetChain Casino, it has a Great User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
BetChain Casino is owned by Dama N.V and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
BetChain Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 1,500 per week
No win limit
EUR 6,000 per month
USD 1,500 per week
USD 6,000 per month
NOK 15,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 12,000 per month
AUD 3,000 per week
AUD 12,000 per month
RUB 130,000 per week
RUB 500,000 per month
ZAR 25,000 per week
ZAR 100,000 per month
BTC 0.1 per week
BTC 0.4 per month
XDG 20,000 per week
XDG 80,000 per month
LTC 10 per week
LTC 40 per month
ETH 1.5 per week
ETH 6 per month
BCH 5 per week
BCH 20 per month
USDT 2,500 per week
USDT 10,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at BetChain Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
24/7
German
24/7
Finnish
24/7
Italian
Greek
French
Chinese
24/7
Norwegian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BetChain Casino, managing your account, withdrawals, or other matters. BetChain Casino has a good customer support, judging by the results of our testing.
BetChain Casino casino games and slots
BetChain Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games.
Casino games from 43 game providers are offered. This includes NetEnt, Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Betsoft Gaming, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Belatra Games, MrSlotty, Lucky Games, Jelly, AceRun, Amanet, Platipus, Slotopia, Hot Rise Games, Boomerang Studios, Gamevy, Bulletproof Games, Reflex Gaming, AvatarUX, Peter & Sons, Retro Gaming, 1spin4win, Zillion Games, Games Global, Reevo, Bang Bang Games, Bad Dingo, Mascot Gaming, 4ThePlayer, EURASIAN Gaming, Amusnet (EGT), Reel Play, Ka Gaming.
Bonuses and codes offered by BetChain Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from BetChain Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on BetChain Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by BetChain Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(118)
User reviews of BetChain Casino
This is a place to share experience with BetChain Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I used a 150% bonus, the games all run smoothly, unfortunately the site is far too full, the design of the site is a bit old-fashioned. Many providers like hacksaw gaming etc. are missing. There are also many games blocked with bonus money
The payout and verification took less than an hour
Ich hab einen 150% bonus genutzt, die spiele laufen alle problemlos, leider ist die seite viel zu voll, das design der seite ist etwas altmodisch. Viele Provider wie hacksaw gaming etc fehlen. Es sind auch viele Spiele gesperrt mit bonusgeld
Die auszahlung und verifizierung hat keine stunde gedauert
I have been waiting for 2 months now for my total payout of €5,450 to finally arrive. Nothing is happening from Betchain's side and payouts are delayed for weeks. So far, €3,000 has arrived in 2 months, which is an absolute disaster, as Betchain has payout limits of a mere €6,000 per month. So anyone who plays at Betchain can wait months until they finally get their money. The support doesn't offer any help either. Simply a bad casino among the Dama NV casinos.
Ich warte bereits seit 2 Monaten jetzt, dass meine Gesamtauszahlung von 5.450€ endlich eintrifft. Von seiten Betchains passierst überhaupt nichts und es werden Auszahlungen über Wochen hinausgezögert. Bislang kamen 3.000€ in 2 Monaten an was ein absolutes Disaster ist, da Betchain Auszahlungslimits von lächerlichen 6.000€ pro Monat hat. Wer bei Betchain spielt kann also Monate warten, bis er sein Geld endlich bekommt. Auch der Support bietet keine Hilfe an. Einfach ein schlechtes Casino unter der den Dama N.V. Casinos.
I won 50000 Dogecoin (about $3700) and I’m having a hard time getting it cashed out quickly like all other crypto casinos, which are usually cashed out within a few hours. It’s been 3 days today for a crypto payout. I sent my documents in within 10 minutes of winning and ALSO last year so I feel like they’re stalling because it’s a bigger amount. He told me to message back in 13 hours?! Which is when the finance department will be gone for the whole weekend and they don’t process (like 99.9% of crypto casinos) 24/7 Because of all this I’m downgrading my review to lower than it would have been if they were t playing games with my winnings. 🤷🏻♀️ I need them! Had they paid me out, it would have been 100% green 🤷🏻♀️🤷🏻♀️
I’ve now changed it to all the way negative and filed a complaint DONT PLAY THERE IF TYOU WANT YOUR WINNINGS!!!!!!!! I had planned to put a down payment on a car with that money today because they assured me, it would be paid out this morning and they still haven’t paid me or responded.
Although chat is available, not very effective; they "play games" with you
Very long cashout (compared to all other crypto casinos) is
Once you’ve won slot tighten COMPLETELY for quite as few months
The casino solved the problem right away and I'm glad for that! The manager was very nice and sorted everything out. Great Casino! Great service and top casino!
Das Casino hat das Problem direkt gelöst und dafür bin ich froh! Der Manager war sehr nett und haben alles geklärt. Super Casino! Super Service und top Casino!
Betchain has done a lot of effort into its interface, similar to Trustdice, but the website is slow. This is a legit Casino, withdrawal are speed fast! However, there are fewer games you can play on it. There are a few shortcomings, but the customer service kept repeating the same nonsense. Hope it can be improved.
betchain casino is very suitable to get a good reputation, lots of game choices, support is very helpful and the verification process is not complicated. fast cashout in hours. one of my favorites to play casino games. it's just that betchain doesn't have many promo bonuses. this one friendly crypto casino. i realy recomended to play here.
Hello. I have been playing at an online casino for some time and recently faced a very unpleasant situation. I won 6.89 LTC and was very happy about it, of course. I haven't won money at the casino that often. However, it turned out that winning money was not the most difficult. I was never able to withdraw my winnings.
At first, I tried to withdraw money without documents and they refused me. Okay, I uploaded my passport and address confirmation, and put money on withdrawal, but my account was blocked. Now it's in the process of verification. They asked me to take a selfie with my passport and I did it. They demanded 48 hours for verification, but I did not receive an answer as a result.
I do not know if this is a normal situation. Maybe they just need more time, but it's been a long time and I'm worried. I really hope that my problem will be solved.
I have a problem with the withdrawal of winnings in this casino. The fact is that on July 12 I won 4.22 LTC and from that moment the difficulties began. I sent my driver's license for verification, address confirmation and a selfie with my license. In my account, all my documents are approved and confirmed. I also received an email that the account was fully verified, but for some reason they refused to withdraw money to me. I don't understand what's the matter and really want to figure out this problem. I hope the casino representative will contact me and clarify the situation.
BetChain is one of the first casinos to truly support the crypto industry. That is big because there is a huge influx in the market and this site is a platform. I do hope that its language options can be fixed though because it's hard to navigate.
The only reason I give two stars is because I’ve cashed out a few times with bitcoin and had no issues really. The customer service chat is usually pretty quick to answer but not always quick to help. There bonuses are not good compared to others. Spending hundreds of dollars with them and just getting free spins for BGameing games only. Which is limited to just a few slots and those never pay out anything. I average 25 to 40 free spins and over the last two months I never win more than a dollar maybe two. It has started to feel rigged or cheeted lately. After I have cashed out there and for weeks I do nothing but lose and lose rather quickly . Just recently I was on a beltra game and spun 73 times and did not win a single cent. I don’t know if that’s normal or if it’s the gameing company or the casino. I have felt cheated there a handful of times but always chalked it up to as they say bad luck… I would like to show my bonus history and deposit to withdrawals history I think that would give a better picture on how the casino has declined over the last few months….
Safety Index explained
Safety Index of BetChain Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetChain Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
