Name: BetChain Casino Review
Item: BetChain Casino
Rating: 5.1
Author: Dominika Lakotova

OverviewSafety and fairnessGamesUser reviewsDiscussion

Dominika L.

08/2025

Casino closed

BetChain Casino has been closed and no longer operates.

Doesn't accept players from Ohio

Best casinos available in US-OH

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Pros and cons

Deposits and withdrawals via cryptocurrencies
Tournaments available
Multiple currencies in one account
Live dealer games are available
Nice website

Below-average monthly withdrawal limit
Not all game providers are available for all countries
Not all payment methods are available for all countries

BetChain Casino Review

In this review of BetChain Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. BetChain Casino scored a Below average Safety Index of 5.1, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Carry on reading our BetChain Casino review to make an informed decision whether or not this casino is the right fit for you.

Is BetChain Casino fair and safe? Safety Index explained

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our BetChain Casino review, we carefully went through and inspected the Terms and Conditions of BetChain Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, BetChain Casino appears to be an average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention BetChain Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

In our comprehensive review of all relevant aspects, BetChain Casino has attained a Below average Safety Index of 5.1. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Note: BetChain Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of BetChain Casino.

BetChain Casino: Terms and Conditions

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of BetChain Casino during our review.

Complaints from players about BetChain Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 4,804 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BetChain Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

BetChain Casino has a Good User feedback score based on the 11 user reviews in our database. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

BetChain Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

BetChain Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Authority.

Payment methods, win and withdrawal limits

BetChain Casino supports 29 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, QIWI Кошелек, Maestro, Zimpler, Bitcoin (BTC), Yandex Pay, idebit, Bank transfer, Alfa-Bank, Svyaznoy, Promsvyaz, Ethereum (ETH), Dogecoin (DOGE), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), Binance Coin (BNB), MuchBetter, Mobile Commerce, MiFinity, Interac e-Transfer, Interac, Rapid Transfer.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
EUR 1,500 per week	No win limit
EUR 6,000 per month
USD 1,500 per week
USD 6,000 per month
NOK 15,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 12,000 per month
AUD 3,000 per week
AUD 12,000 per month
RUB 130,000 per week
RUB 500,000 per month
ZAR 25,000 per week
ZAR 100,000 per month
BTC 0.1 per week
BTC 0.4 per month
DOGE 20,000 per week
DOGE 80,000 per month
LTC 10 per week
LTC 40 per month
ETH 1.5 per week
ETH 6 per month
BCH 5 per week
BCH 20 per month
USDT 2,500 per week
USDT 10,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at BetChain Casino in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish
Portuguese
Russian
German
Italian
Greek
French
Norwegian

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at BetChain Casino, withdrawals, and other potential areas of concern. When we tested BetChain Casino's customer support, we found it to be good.

BetChain Casino casino games and slots

BetChain Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 49 game providers are offered. This includes NetEnt, Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Betsoft Gaming, iSoftBet, Amatic, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Belatra Games, MrSlotty, Lucky Games, Jelly, AceRun, Platipus, Slotopia, Boomerang Studios, Bulletproof Games, Reflex Gaming, TrueLab Games, Reevo, Bang Bang Games, Bad Dingo, Mascot Gaming, Amusnet, Reel Play, Hot Rise Games, HungryBear, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Games Global, Clawbuster, 4ThePlayer, EURASIAN (EA) Gaming, Ka Gaming.

BetChain Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 5 bonuses from BetChain Casino in our database, which include:

100% up to €1,000 and 50 extra spins
100% up to €1,000 and 50 extra spins
150% up to €1,000 and 200 extra spins
150% up to €1,000 and 200 extra spins
175% up to €1,500 and 100 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

Owner Dama N.V.
Operator Dama N.V.
Platform SOFTSWISS
Established 2013
Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetChain Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Fair

Issues found: 0

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Small to medium casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Bad

Total complaints: 16

Opened 0
Unresolved 3
Resolved 4
Rejected 9

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Curaçao (CGA)
Verified

Complaints about BetChain Casino

All(16)
Opened(0)
Unresolved(3)
Resolved(4)
Rejected(9)

Player's withdrawal is delayed.

Disputed amount: €200

Player is locked out of his account.

Disputed amount: C$5,795

Player's tournament winnings have been confiscated.

Disputed amount: €7,500

Player’s withdrawal is delayed and bonus canceled.

Disputed amount: €22

Player's winnings have not been paid out.

Disputed amount: €3,000

Player’s tournament winnings are delayed.

Disputed amount: €375

Player’s winnings were confiscated after unclear bonus terms.

Disputed amount: €4,750

Casino confiscated player’s winnings.

Disputed amount: C$1,950

Player's withdrawal is delayed.

Disputed amount: $3,700

Player believes that their withdrawal has been delayed.

Disputed amount: €1,650

Show all

Submit a complaint

Games

Explore the game selection available at BetChain Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 12 Not Available: 3

User reviews of BetChain Casino

This is a place to share experience with BetChain Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 11 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago

Please Guru to check this casino, a real disappointment, I have already deposited 7 times at this casino, I played with a bonus, huge requirements. When you start playing you have almost no games to play, which other casinos allow. A real disaster, when you get FS during the game they are zero again. The minimum deposit with the bonus is €40, and the player gets nothing. I would not say that this is on the first deposit, but it is a constant, I do not recommend a casino that manipulates players, this is a deadly casino, do not play here, if I could show you pictures you would see what it looks like. When you almost win the game stops and changes everything.

RTP
RTP
Games are stopping
Igre se ustavljajo
Manipulation of bonuses
Manipuliranje z bonusi

• 1 year ago

Top casino for me, great selections of games, many generous bonus offers, the vip program is great, ive win big over here and they payout! Not many complaints , other than live support not 24/7 but will always help you out when available. Still one my favourite casinos

Nice design
Support
Selection of games
Quick payout
Promotions
VIP

Slow website

• 1 year ago

I was playing 3 rd time and won more then 1000 eu ,my verification and withdrawal was fast without any problems defintly I will try my luck again in that casino

Withdrawal+ verification was fast
RTP was high
Good bonuses
Also a lot of free spins bonuses from vip manager
For deposit bonus money cashout is unlimited
Support was halpful with my questions

Support isnt avavible 24/7
Skrill option for withdrawal isnt avavible just cryto and nettler
Missing Novomatic game provider

• 1 year ago

The casino pawned/stole €4750 real money and €6000 bonus money with 20x wagering from me and an iPad mini. Low on cash, can't afford to pay it out due to license changes 🤣 They also violate the license without any worries, the matter is being pursued through CGCB.

- Thieves
- Varkaita
- Liars, they make things up. Lies at the level of a 5 year old. Tells the level of the place. They publicly make up lies about their customer, and they are not ashamed at all 😂
- Valehtelijoita, keksivät asioita. Valheet 5 vuotiaan tasoa. Kertoo paikan tasosta. Julkisesti keksivät asiakkaastaan valheita, eivätkä häpeä yhtään 😂
- Organized a tournament that lasted 9 months, canceled the tournament 2 weeks before the planned date. Didn't inform me anything on my own. On WhatsApp, the VIP manager promised that the matter would be fixed, but it never was.
- Järjesti turnauksen jonka kesto oli 9 kuukautta, perui turnauksen 2 viikkoa ennen suunniteltua päivämäärää. Ei informoinut omatoimisesti yhtään mitään. Whatsapissa VIP-manageri lupasi, että asia korjaantuu, ei koskaan korjautunut.
They change the rules to their liking and secretly add rules that customers don't see.
Muuntaa sääntöjä mielensä mukaan ja laittavat salaa sääntöjä joita asiakkaat eivät näe.

• 1 year ago

Misleading registration bonus, says no wagering required but has a 1x rollover and even after meeting the wagering requirements and making it a real balance, any profit made through this real balance is confiscated after a withdrawal request.

Support at least was humanized and treated me with honor.
I deposited to test the withdrawal, but unfortunately I found out that there is a 3x rollover for deposits...

I requested a refund and now I'm waiting for it. Unfortunately, all indications are that this is not a casino you should play at.

If by any chance I get my refund, I'll come back and edit the review to neutral.

Many game providers
Muitos provedores de jogos
humanized support.
suporte humanizado.

Misleading bonus, "bck25".
Bônus enganoso, "bck25".
3x rollover on deposit
Rollover 3x no depósito
Heavy, slow platform.
Plataforma pesada, e lenta.

• 1 year ago

I used a 150% bonus, the games all run smoothly, unfortunately the site is far too full, the design of the site is a bit old-fashioned. Many providers like hacksaw gaming etc. are missing.
There are also many games blocked with bonus money

The payout and verification took less than an hour

Friendly support
Freundlicher Support
Extremely fast payout (1 hour)
Extrem schnelle Auszahlung (1std)
Many high bonuses
Viele hohe boni
Hassle-free verification
Problemlose verifizierung

Few games playable with bonus money
Wenig spiele mit bonusgeld spielbar
page is a bit lagging
Seite etwas am laggen

• 3 years ago

The casino solved the problem right away and I'm glad for that! The manager was very nice and sorted everything out. Great Casino! Great service and top casino!

Fast payment in 48 hours
Schnelle Auszhalung in 48 std
Best Bonus 200%
Top Bonus 200%
Nice games in slots
Nice Spiele in Slots
Super Service
Super Service
clear
Übersichtlich

• 3 years ago

Betchain has done a lot of effort into its interface, similar to Trustdice, but the website is slow. This is a legit Casino, withdrawal are speed fast! However, there are fewer games you can play on it. There are a few shortcomings, but the customer service kept repeating the same nonsense. Hope it can be improved.

Accepts crypto-currencies
Provably fair.
24/7 support

Limited bonus
No anonymity
Geographic Restrictions

• 3 years ago

betchain casino is very suitable to get a good reputation, lots of game choices, support is very helpful and the verification process is not complicated. fast cashout in hours. one of my favorites to play casino games. it's just that betchain doesn't have many promo bonuses. this one friendly crypto casino. i realy recomended to play here.

• 4 years ago

BetChain is one of the first casinos to truly support the crypto industry. That is big because there is a huge influx in the market and this site is a platform. I do hope that its language options can be fixed though because it's hard to navigate.

• 4 years ago

The only reason I give two stars is because I’ve cashed out a few times with bitcoin and had no issues really. The customer service chat is usually pretty quick to answer but not always quick to help. There bonuses are not good compared to others. Spending hundreds of dollars with them and just getting free spins for BGameing games only. Which is limited to just a few slots and those never pay out anything. I average 25 to 40 free spins and over the last two months I never win more than a dollar maybe two. It has started to feel rigged or cheeted lately. After I have cashed out there and for weeks I do nothing but lose and lose rather quickly . Just recently I was on a beltra game and spun 73 times and did not win a single cent. I don’t know if that’s normal or if it’s the gameing company or the casino. I have felt cheated there a handful of times but always chalked it up to as they say bad luck… I would like to show my bonus history and deposit to withdrawals history I think that would give a better picture on how the casino has declined over the last few months….

Discussion

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