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BetChain Casino review

Casino closed

BetChain Casino has been closed and no longer operates.

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Dama N.V.
Dama N.V.
SOFTSWISS
2013
< $1,000,000
OverviewUser reviews120Safety Index explainedDiscussion23

Casino closed

BetChain Casino has been closed and no longer operates.

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Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

BetChain Casino Review

In this review, BetChain Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. BetChain Casino scored a Below average Safety Index of 5.1, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Take a look at our full BetChain Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Is BetChain Casino fair and safe? Safety Index explained

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our BetChain Casino review, we carefully went through and inspected the Terms and Conditions of BetChain Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, BetChain Casino appears to be an average-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention BetChain Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

In our comprehensive review of all relevant aspects, BetChain Casino has attained a Below average Safety Index of 5.1. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Note: BetChain Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of BetChain Casino.

Terms and Conditions of BetChain Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of BetChain Casino during our review.

Player complaints submitted about BetChain Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 4,804 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BetChain Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

BetChain Casino has a Good User feedback score based on the 120 user reviews in our database. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

BetChain Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

BetChain Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

BetChain Casino supports 30 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, QIWI Кошелек, Maestro, Zimpler, Bitcoin (BTC), Yandex, idebit, Bank transfer, Evroset, Alfa-Bank, Svyaznoy, Promsvyaz, Ethereum (ETH), Dogecoin (DOGE), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), Binance Coin (BNB), MuchBetter, Mobile Commerce, MiFinity, Interac e-Transfer, Interac, Rapid Transfer.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 1,500 per week No win limit
EUR 6,000 per month
USD 1,500 per week
USD 6,000 per month
NOK 15,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 12,000 per month
AUD 3,000 per week
AUD 12,000 per month
RUB 130,000 per week
RUB 500,000 per month
ZAR 25,000 per week
ZAR 100,000 per month
BTC 0.1 per week
BTC 0.4 per month
DOGE 20,000 per week
DOGE 80,000 per month
LTC 10 per week
LTC 40 per month
ETH 1.5 per week
ETH 6 per month
BCH 5 per week
BCH 20 per month
USDT 2,500 per week
USDT 10,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at BetChain Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes No
Portuguese Yes Yes No
Russian Yes Yes No
German Yes Yes No
Italian Yes Yes No
Greek Yes Yes No
French Yes Yes No
Norwegian Yes Yes No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BetChain Casino, managing your account, withdrawals, or other matters. BetChain Casino has a good customer support, judging by the results of our testing.

BetChain Casino casino games and slots

BetChain Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 49 game providers are offered. This includes NetEnt, Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Betsoft Gaming, iSoftBet, Amatic, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Belatra Games, MrSlotty, Lucky Games, Jelly, AceRun, Platipus, Slotopia, Boomerang Studios, Bulletproof Games, Reflex Gaming, TrueLab Games, Reevo, Bang Bang Games, Bad Dingo, Mascot Gaming, Amusnet, Reel Play, Hot Rise Games, HungryBear, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Games Global, Clawbuster, 4ThePlayer, EURASIAN (EA) Gaming, Ka Gaming.

Bonuses and codes offered by BetChain Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 5 bonuses from BetChain Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: Our separate page features details on BetChain Casino bonuses for additional information about this casino's offers.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (9)
English customer support
All languages (9)
English live chat

Game providers

Show all (49)
  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Yggdrasil Gaming
  • Quickspin
  • Evoplay
  • BGaming
  • GameArt

Positives

  • Deposits and withdrawals via cryptocurrencies
  • Tournaments available
  • Multiple currencies in one account
  • Live dealer games are available
  • Nice website

Negatives

  • Below-average monthly withdrawal limit
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries
User reviews (120)

User reviews of BetChain Casino

This is a place to share experience with BetChain Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 120 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 6 months ago
Please Guru to check this casino, a real disappointment, I have already deposited 7 times at this casino, I played with a bonus, huge requirements. When you start playing you have almost no games to play, which other casinos allow. A real disaster, when you get FS during the game they are zero again. The minimum deposit with the bonus is €40, and the player gets nothing. I would not say that this is on the first deposit, but it is a constant, I do not recommend a casino that manipulates players, this is a deadly casino, do not play here, if I could show you pictures you would see what it looks like. When you almost win the game stops and changes everything.
  • RTP
  • Games are stopping
  • Manipulation of bonuses
• 8 months ago
Top casino for me, great selections of games, many generous bonus offers, the vip program is great, ive win big over here and they payout! Not many complaints , other than live support not 24/7 but will always help you out when available. Still one my favourite casinos
  • Nice design
  • Support
  • Selection of games
  • Quick payout
  • Promotions
  • VIP
  • Slow website
• 8 months ago
I was playing 3 rd time and won more then 1000 eu ,my verification and withdrawal was fast without any problems defintly I will try my luck again in that casino
  • Withdrawal+ verification was fast
  • RTP was high
  • Good bonuses
  • Also a lot of free spins bonuses from vip manager
  • For deposit bonus money cashout is unlimited
  • Support was halpful with my questions
  • Support isnt avavible 24/7
  • Skrill option for withdrawal isnt avavible just cryto and nettler
  • Missing Novomatic game provider
• 10 months ago
The casino pawned/stole €4750 real money and €6000 bonus money with 20x wagering from me and an iPad mini. Low on cash, can't afford to pay it out due to license changes 🤣 They also violate the license without any worries, the matter is being pursued through CGCB.
  • - Thieves
  • - Liars, they make things up. Lies at the level of a 5 year old. Tells the level of the place. They publicly make up lies about their customer, and they are not ashamed at all 😂
  • - Organized a tournament that lasted 9 months, canceled the tournament 2 weeks before the planned date. Didn't inform me anything on my own. On WhatsApp, the VIP manager promised that the matter would be fixed, but it never was.
  • They change the rules to their liking and secretly add rules that customers don't see.
• 11 months ago
Misleading registration bonus, says no wagering required but has a 1x rollover and even after meeting the wagering requirements and making it a real balance, any profit made through this real balance is confiscated after a withdrawal request.

Support at least was humanized and treated me with honor.
I deposited to test the withdrawal, but unfortunately I found out that there is a 3x rollover for deposits...

I requested a refund and now I'm waiting for it. Unfortunately, all indications are that this is not a casino you should play at.

If by any chance I get my refund, I'll come back and edit the review to neutral.
  • Many game providers
  • humanized support.
  • Misleading bonus, "bck25".
  • 3x rollover on deposit
  • Heavy, slow platform.
• 1 year ago
I used a 150% bonus, the games all run smoothly, unfortunately the site is far too full, the design of the site is a bit old-fashioned. Many providers like hacksaw gaming etc. are missing.
There are also many games blocked with bonus money

The payout and verification took less than an hour
  • Friendly support
  • Extremely fast payout (1 hour)
  • Many high bonuses
  • Hassle-free verification
  • Few games playable with bonus money
  • page is a bit lagging
• 2 years ago
The casino solved the problem right away and I'm glad for that! The manager was very nice and sorted everything out. Great Casino! Great service and top casino!
  • Fast payment in 48 hours
  • Best Bonus 200%
  • Nice games in slots
  • Super Service
  • clear
• 2 years ago
Betchain has done a lot of effort into its interface, similar to Trustdice, but the website is slow. This is a legit Casino, withdrawal are speed fast! However, there are fewer games you can play on it. There are a few shortcomings, but the customer service kept repeating the same nonsense. Hope it can be improved.
  • Accepts crypto-currencies
  • Provably fair.
  • 24/7 support
  • Limited bonus
  • No anonymity
  • Geographic Restrictions
• 3 years ago
betchain casino is very suitable to get a good reputation, lots of game choices, support is very helpful and the verification process is not complicated. fast cashout in hours. one of my favorites to play casino games. it's just that betchain doesn't have many promo bonuses. this one friendly crypto casino. i realy recomended to play here.
• 3 years ago
BetChain is one of the first casinos to truly support the crypto industry. That is big because there is a huge influx in the market and this site is a platform. I do hope that its language options can be fixed though because it's hard to navigate.
• 3 years ago
The only reason I give two stars is because I’ve cashed out a few times with bitcoin and had no issues really. The customer service chat is usually pretty quick to answer but not always quick to help. There bonuses are not good compared to others. Spending hundreds of dollars with them and just getting free spins for BGameing games only. Which is limited to just a few slots and those never pay out anything. I average 25 to 40 free spins and over the last two months I never win more than a dollar maybe two. It has started to feel rigged or cheeted lately. After I have cashed out there and for weeks I do nothing but lose and lose rather quickly . Just recently I was on a beltra game and spun 73 times and did not win a single cent. I don’t know if that’s normal or if it’s the gameing company or the casino. I have felt cheated there a handful of times but always chalked it up to as they say bad luck… I would like to show my bonus history and deposit to withdrawals history I think that would give a better picture on how the casino has declined over the last few months….
Safety Index explained

Safety Index of BetChain Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetChain Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

Complaints about BetChain Casino and related casinos

(16)
16All0Opened3Unresolved4Resolved9Rejected

Complaints directly about BetChain Casino

Show more complaints (+6)
Discussion

BetChain Casino Discussion

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