Bet365 Casino - general discussion

If you want to discuss anything related to Bet365 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I want to ask why you can't spend money

Hello,

I think this is the very same problem as you may have in iBet.com.

Please check my reply:

https://casino.guru/forum/casinos/ibet-com-casino---general-discussion#post-19325

Feel free to answer me to the correct casino thread. 🙂

Hello, I want to ask if there is anyone in the know...For 4 months I was admitted to the site "Bet365" and I have a loss of about BGN 60,000. I have already been rejected from there, due to my ban in the NRA. But why was I admitted, despite my forgetfulness? Can I get my money back and how?

I am asking for serious answers, the amount is not small! Thank you!

Hello,

First, I'd like to find out where you played, can you name the casino? Is it one of these?

I think in general, if you played in a casino without a local license, most likely the casino does not check NRA. Thus, you were allowed to play.

So, can you specify the timeline? When did you register in NRA, when did you register in the casino (which one), and so on?

That would be helpful.

Thank you in advance.

It's the fifth logo! I guess they have a license for Bulgaria, as long as it can be played here. For NRA..almost 2 months after I imposed the ban I started playing there! Which is long enough for me to be introduced as a sensitive person. Checks the NRA, but the NRA was registered on the site after 3 months and - 60k.

Hi, I see that the casino also has a Bulgarian license. 

Can I ask you one question. Is your case related to sports betting ? 

No, it's related to the spinners.

I understand. In that case, I would recommend filing a complaint and we'll see what our team has to say. Just click here: https://casino.guru/complaints/all

I don't guarantee that it will be successful, but you can try. Are you in? 

I lodged a complaint with the IRGC on November 5th. Couple questions about this whole process with bet365?

Why was I allowed to open the account, be verified, able to deposit using two debit cards, pay near me a couple times, place multi bets and when I responsibly decide to cashout 500 2 hours later my account is locked out?

You said: you do see where the person told me they were going make a one time exception and cash me out on card 2340 for $500 right?

You said:

you do see where the person told me they were going to make a one time exception and cash me out on card 2340 for $500 right? This was on October 22nd when I requested the cashout and was promised they would send that to me. Two hours later, my account is locked out and I have to send in 10 different documents and have a phone call with them. I have bent over backwards for them and haven't got anywhere with them for over a month now. I read online that this is a typical procedure of bet365 to delay payments, not to pay out their customers, and or have no regard for anyone. I was hospitalized last Saturday night due to cancer spreading into my spleen. In case you didn't know, I have stage 4 breast cancer and was told I have 1 week to 3 months to live. At this point, I'm not sure how I would be able to get my money to my kids once I pass away? It's not a substantial amount of money, but at this point its about the principle. Honestly, this site shouldn't be allowed to operate in Iowa or anywhere by the way they have treated me. This is literally the last thing I want to be doing while going through what I'm going through. I have requested them close my account multiple times which they will not and wanted the rest of my funds to be deposited back into a card ending in 2340 which I showed ownership of the account.  

Hi, I'm sorry for the situation you're in. Did the casino tell you any reason why they locked your account ? 

As far as verification is concerned, are there any documents that you have not been able to verify? Since it's been a month, I would recommend filing a complaint with us, but as I've already had the opportunity to see you did it somewhere else. Could you update us on how this is going ? 

Besides, I am also very sorry about what is happening in your life and I would like to be optimistic but I know it is difficult in this case. I hope that you will be able to resolve at least what is going on at the moment. I wish you the best of luck. 

Bet365 closes a gaming account without any reason, with arrogance and an absurd abuse of power.

How was such an absurd abuse of power manifested, please?

Additionally, may I know what was the last thing you spoke about with the casino?

I'm trying to figure out the background or context.🤔