Bet Andreas Casino - general discussion (page 2)

Yes, I found out. They have a loyalty program where you need to complete tasks for which bonuses are awarded. So I completed 5 tasks out of 5 and I should have been awarded bonus points. The next day, they simply canceled all my progress in 3 tasks and returned them to their initial state. Accordingly, no bonus points were awarded. Another scam on the bonuses of this casino. Lies and deception are everywhere in this scam casino. Never register here.

You can continue to protect this casino. The rating is clearly overestimated. Scammers simply cheat on bonuses.

I saw how your complaint ended and believe me, I am truly sorry. I hate it when casinos do things like this and nothing gets resolved in the end. Nick did say that he would try to get more information from the casino but since it's related to sports betting, he couldn't help you any more and had to reject the complaint. 

Although I am sorry, I have a feeling that you have been with us for a while and you must know that everything related to sports betting is not in our area, so on the other hand, I look at it that you already know about such information, especially if you have had a few complaints filed already.

I don't know if you have corresponded with Nick or not, but if it could be resolved and the casino would refund your progress I would be happy. But I will only know if that happens and you let me know. 

Anyway, did the casino tell you why they took your points away ? 

So they didn’t give a bonus not only for sports betting. They didn't give me a bonus at the casino either. They didn't give him any at all.

djak1987

Senior student

6 HOURS AGOoriginal

Translation

Yes, I found out. They have a loyalty program where you need to complete tasks for which bonuses are awarded. So I completed 5 tasks out of 5 and I should have been awarded bonus points. The next day, they simply canceled all my progress in 3 tasks and returned them to their initial state. Accordingly, no bonus points were awarded. Another scam on the bonuses of this casino.

This is another bonus from the casino, which was also not awarded.

I'm also sorry the bonus did not work well for you. If I'm not mistaken, those tasks required betting - using your funds to achieve bonus points, right?

Normally, we consider bonuses something above the usual experience, especially when it is up to the player whether such a bonus is worth taking. But the situation is different when the bonus is subsequent to a deposit or motivated by betting real money.

Thank you for sharing, and I hope your next pick will be much luckier!

I should have been given a bonus after making a deposit. To choose from. Casino bonus or sports betting bonus. They didn't give me anything. The casino is full of scam.

I see. Well, not a pretty good attitude toward players!

And is this missing bonus also related to the loyalty program?

At this point, this is the part I do not fully understand. 🤷‍♀️

The first deposit bonus was not issued. Neither sports betting nor casino betting. They also have separate bonuses for their loyalty program, and there is the same deception. Your progress is simply reset so that nothing is credited.

Have you contacted the casinos support about this issue? Did they give you any explanation, perhaps?🤔

They don't explain anything. What can they explain if they are scammers? and they themselves know this very well.

I understand your feelings.

You know, here on the forum, we have few tools to investigate, so we stick with the questions. I understand that if we are all lacking the answers, it does not look very convincing for the casino. The only way to make it official is through a complaint. Sadly, when it comes to sports betting and sports betting bonuses, we do not get involved.

I think you should know that the Safetxy Index you are not happy with does not consider sports betting at all.

So, if you care to check on sports betting sites, please find other sources. We only review casinos, not sportsbooks.🙏