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BassBet Casino - general discussion (page 9)

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1 year ago
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Aekaek
5 months ago
grus

Do you have any way to talk? Contact

Automatic translation:
5 months ago
czus

Hi,


The casino always said only that I should wait 3 business days.

They didn't ask for any documents from me, but yes, this is my first time choosing.


Where can I complain or recover my money?


Thank you,

Hannah.

Automatic translation:
5 months ago
skus

I would like to say that you can also complain on our website. But we give casinos 14 days to pay the player money so that we can further resolve the matter.

Sometimes there can be delays that are beyond the casino's control, so what I would recommend is to be a little cautious if possible.

If nothing changes, then we will try to help.

May I know what withdrawal method you used?

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Athanasios-manos13
5 months ago
grus

No conversation says spin Barack and pistolo are the same circuit

Automatic translation:
5 months ago
grus

When will the bass bet pay me? This is no excuse. This is a scam. We play with money, not cards. file

Automatic translation:
5 months ago

I saw that you have already filed a complaint, which was a good move. Dominika will contact you soon and you will see what the next steps will be.

I hope we can get to the bottom of what caused all this, because I can see that you are not the only one waiting for money.

Our team will investigate everything and I believe we will come to a positive solution. 

Jaro
5 months ago
grus

When will he contact me???

Automatic translation:
Jaro
5 months ago
czus

The request has already been approved and processed.

Thank you for your help.

Automatic translation:
5 months ago
grus

When will he contact me???

Automatic translation:
5 months ago

Who should contact you?

I referred to the complaint player has open. 🙂

You need help also?

5 months ago
czus

The request has already been approved and processed.

Thank you for your help.

Automatic translation:
5 months ago
skus

Do you mean that the money and therefore the withdrawal was approved by the casino and you received it? 🙂

Edited
Automatic translation:
Athanasios_Manos13
5 months ago
grus

You wouldn't even bring them up in conversation, they say the same thing to you.

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Athanasios_Manos13
5 months ago
grus

I've been told the same thing for a week now.

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Jaro
5 months ago
grus

You are the worst company, the players are not paid, everyone is cheating.

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Jaro
5 months ago
grus

It's in limbo and you keep telling me the same thing that the issue will be sorted out. You're the worst company. All the players are complaining and they don't get their money, even if they do.

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Aekaek
5 months ago
grus

Calm down, mine came back, their system just crashed.

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Athanasios-manos13
5 months ago
grus

I'll do it if you catch them, then one by one they'll pass.

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Athanasios-manos13
5 months ago
grus

After a few days they put it in

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Aekaek
5 months ago
grus

Could you have used something to help me? I made withdrawals 3 times, 400, 20 and 250 euros. They sent me an email and put the 20 in the 400 euros. They returned the money to me in the game and the 250 says it is pending. I can't understand what's going on.

Automatic translation:
5 months ago
fius

Pretty deep bassbet casino. I made a withdrawal a week ago and it still seems to be in review. In the chat I have only received apologies when there is a delay in the withdrawal. I know not to play there in the future. Is that normal at that casino that withdrawals are so slow??!!

Automatic translation:
5 months ago
grus

It's in limbo and you keep telling me the same thing that the issue will be sorted out. You're the worst company. All the players are complaining and they don't get their money, even if they do.

Automatic translation:
5 months ago

Sorry, but here you write to our admins at Casino Guru and not to any casino representatives, actually. 🤷‍♀️

5 months ago
grus

Could you have used something to help me? I made withdrawals 3 times, 400, 20 and 250 euros. They sent me an email and put the 20 in the 400 euros. They returned the money to me in the game and the 250 says it is pending. I can't understand what's going on.

Automatic translation:
5 months ago

Did the casino send any explanation about this? Have you tried to contact them?

5 months ago
fius

Pretty deep bassbet casino. I made a withdrawal a week ago and it still seems to be in review. In the chat I have only received apologies when there is a delay in the withdrawal. I know not to play there in the future. Is that normal at that casino that withdrawals are so slow??!!

Automatic translation:
5 months ago

Have you withdrawn any money from this casino before, and is your account verified there, please?

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