BallersBet Casino - general discussion

If you want to discuss anything related to BallersBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I requested my withdrawal weeks ago and BallersBet hasn't approved my payment.

I'm beginning to think this is a scam!

I would really like my payment to be approved, I have 1000 dollars in pending withdrawal and nothing solved!!!

Hello,

Any idea what has caused this delay? I imagine you made some effort to get details from the casino; where did you get this far, please? Has for example, your casino account been fully verified, please? I would assume that much.

Ballersbet casino doesn't seem to have any kind of customer service. Chat doesn't respond and emails aren't answered.

May I ask what is the reason you try to contact the casino about?

Could we help somehow, perhaps?

Yes, you can ask.

I made a withdrawal request three days ago. It shows that the withdrawal has been made but is not being processed. After the withdrawal request, I uploaded the required kyc documents. Kyc approved. Tried to ask in chat what the withdrawal status and schedule is. I haven't been able to get a chat agent to talk to me, and they don't respond to emails. But, the withdrawal request has only been pending for a few days....I'll wait and see how it goes.

Hi, did ballersbet.com pay your withdrawal? I have a pending withdrawal request but I have not received any contact from the casino in chat or any response to my emails.

My payment was never completed, they simply deleted my account.

I made a deposit of 20 usd, accumulated 1000 usd and requested a withdrawal.

After a few weeks they deleted my account and didn't complete the payment.

I made a withdrawal request of 800e on 9.4. I can't get in touch with the casino, neither in chat, nor by email to ask about the status of the withdrawal request and when it will be paid to my bank account. On 13.4 I returned the withdrawal to the game account and collected a balance of 940e. The casino has now changed the balance to bonus money that must be wagered. Now it was a strange action. They don't respond in chat, nor to emails. Casinoguru's review of Ballersbet.com casino is good.....🤔

Now ballersbet.com did a special trick! I canceled the withdrawal of 800e on 9.4. The money was transferred to my account balance, BUT it was converted to bonus money and subject to wagering. The casino cannot be contacted....chat is not responding, emails are not answered. Guru has a good review of this casino.....🤔

What about if our team tries to help?

Have you filed a complaint regarding all this before?

I didn't find any, actually, so here is the link where you can do so if you wish.

This really is a strange act, so you have done the right thing to submit your complaint.

Please wait until our team reviews it and informs you about the next steps.

Has anyone ever been able to contact Ballersbet.com casino customer support? I've been trying for a week on chat and emails....no contact, no answers. The casino has good reviews....apparently customer support is not a criterion.

For a week, several times a day, I have tried to contact the casino via chat....chat is not responding. I have sent dozens of emails....no response. Ballersbet.com casino's security rating is "above average". Security for players consists of customer service and support.....🤔

It will all be seen in your complaint and the way they will communicate with us.

Let's hope for the best, of course.

They are not responding to complaints on Askgamblers either. CG should do more to protect players IMO.

We have only one open complaint against each other so far. Some of the other complaints are also against sister casinos that you see. 🙂

Ballersbet.com... has anyone been able to contact this casino? Been trying to contact them for over 2 weeks, chat is not available. The casino does not respond to emails. Withdrawal request 9.4....no answer to the question of when it will be transferred to my bank account. In addition, on 20.4 the casino emptied/deleted the remaining balance of 650e from my gaming account. The casino does not respond to emails. It is EASY for casinos to withhold players' money and just be passive.

Hmm, that's quite unpleasant I'd say. You've been on the fence for quite a while and I've seen that you've had a complaint lodged for a week. I'm very curious if the casino will let us know and cooperate because that's probably the most important thing right now. 

We will have to wait for this fact. 

What if the casino doesn't respond to the complaint to the guru either....does the review drop to 1-/fraud? You understand that I'm not really interested in the "black points" the casino received after that. Jaro, if you open the ballersbet.com website and click on chat, will you get an agent to chat? I once got an agent to chat with the wrong email address, but when I told them about it, the chat was closed